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Author

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1		-XWiki.azanina
	1	+XWiki.alozinskaia

Content

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6	6	(% class="table-bordered" %)
7	7	(% class="info" %)|=(% style="width: 280px;" %)Concept|=(% style="width: 1210px;" %)Definition
8	8	(% class="active" %)|(% colspan="2" style="text-align:center" %)**General concepts**
9		-|(% style="width:280px" %)**[[Loyalty program (LP)>>doc:Main.Using.MMP.Admin_panel.Loyalty__programs.WebHome]]**|(% style="width:1210px" %)(((
	9	+|(% style="width:280px" %)**[[Loyalty Program (LP)>>doc:Main.Using.MMP.Admin_panel.Loyalty__programs.WebHome]]**|(% style="width:1210px" %)(((
10	10	1. Customer loyalty program implemented in the Member's retail chains, which is automated using Loymax software.
11	11	1. A complex of marketing activities aimed at stimulating sales to existing customers in the future.
12	12	)))
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21	21
22	22	One card can contain several accounts, and the account can be linked to several cards, including several customers (when merging accounts).
23	23	)))
24		-|(% style="width:280px" %)**Receipt**|(% style="width:1210px" %)A paper document of a set form, which is usually automatically printed by a cash register. The reciept is a document confirming the fact that a client purchased products/services from the Partner.
25	25	|(% style="width:280px" %)**[[Limit>>doc:Main.Using.MMP.Admin_panel.Limits.WebHome]]**|(% style="width:1210px" %)Limitation on the performance of actions in the system, which is configured to ensure information security when interacting with the system and to protect customer data from unauthorized use.
26	26	|(% style="width:280px" %)**Client services**|(% style="width:1210px" %)A set of platforms that allow customers to independently interact with the Loyalty Program. For example, client services include [[Personal Account>>path:/xwiki/bin/view/Main/Using/Personal_account/]], [[Mobile Application>>path:/xwiki/bin/view/Main/Using/Mobile_application/]] and [[Chatbot>>path:/xwiki/bin/view/Main/Using/Chatbot/]].
27		-|(% style="width:280px" %)**[[Personal account>>doc:Main.Using.Personal_account.WebHome]]**|(% style="width:1210px" %)(((
28		-1. An electronic customer portal allowing them to interact with the Loyalty Program. The Personal account is located on a separate second-third level domain, which is registered by the Client.
	26	+|(% style="width:280px" %)**[[Personal Account>>doc:Main.Using.Personal_account.WebHome]]**|(% style="width:1210px" %)(((
	27	+1. An electronic customer portal allowing them to interact with the Loyalty Program. The Personal Account is located on a separate second-third level domain, which is registered by the Client.
29	29	1. The section of the [[Mobile Application>>doc:Main.Using.Mobile_application.WebHome]] of the Loyalty Program, in which the Member of the LP can manage the data of his/her account in the Loyalty Program.
30	30	1. The functionality of the [[Chatbot>>doc:Sandbox.Chatbot.WebHome]], which allows customers to use it to manage their account data in the Loyalty Program.
31	31	)))
32		-|(% style="width:280px" %)**[[Mobile application>>doc:Main.Using.Mobile_application.WebHome]]**|(% style="width:1210px" %)Software that allows customers to work with sections of the Personal Account of the Loyalty Program using mobile devices.
	31	+|(% style="width:280px" %)**[[Mobile Application>>doc:Main.Using.Mobile_application.WebHome]]**|(% style="width:1210px" %)Software that allows customers to work with sections of the Personal Account of the Loyalty Program using mobile devices.
	32	+|(% style="width:280px" %)**[[Chatbot>>doc:Sandbox.Chatbot.WebHome]]**|(% style="width:1210px" %)(((
	33	+An account in messengers, a conversational partner that imitates communication using text and thus allows customers to interact with the sections of the Personal Account of the Loyalty Program.
	34	+)))
33	33	(% class="active" %)|(% colspan="2" style="text-align:center" %)**Partners**
34	34	|(% style="width:280px" %)**Client**|(% style="width:1210px" %)Potential partner; a legal entity or natural person providing products, services, wishing to implement the Loymax system, but has not yet signed an implementation agreement.
35	35	|(% style="width:280px" %)**[[Partner>>doc:Main.Using.MMP.Admin_panel.Partners.WebHome]]**|(% style="width:1210px" %)A legal entity or individual that provides products, services, who has the ability to accept Loymax cards when calculating and provide preferences for the purchase of products or services.
36	36	|(% style="width:280px" %)**Partner in the implementation process**|(% style="width:1210px" %)A legal entity or natural person that has signed an agreement with Loymax about the implementation of the Loymax system and is at the stage of the pilot launch and use of the system.
37	37	(% class="active" %)|(% colspan="2" style="text-align:center" %)**Customers**
38		-|(% style="width:280px" %)__//**Customer -> **//__**Client**|(% style="width:1210px" %)(((
	40	+|(% style="width:280px" %)**Customer**|(% style="width:1210px" %)(((
39	39	A natural person who is a consumer or a potential consumer of products and services of a Loyalty Program Partner, but has not completed the registration process in the Loyalty Program and does not receive preferences in full.
40	40
41	41	The Customer can become an LP Member if he/she performs the mandatory actions* to complete registration in the Loyalty Program:
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46	46
47	47	*The list of required steps to complete registration can be configured individually for each Loyalty Program.
48	48	)))
49		-|(% style="width:280px" %)__//**Member (LP Member)-> Customer**//__|(% style="width:1210px" %)(((
	51	+|(% style="width:280px" %)**Member (LP Member)**|(% style="width:1210px" %)(((
50	50	A natural person who has registered in the Loyalty Program and has the opportunity to receive preferences in full.
51	51
52	52	To become an LP Member, as a rule*, the following is to be required:
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57	57
58	58	*The list of required steps to complete registration can be configured individually for each Loyalty Program.
59	59	)))
60		-|(% style="width:280px" %)**Customers-> Clients**|(% style="width:1210px" %)The general concept that unites Customers and LP Members.
	62	+|(% style="width:280px" %)**Customers**|(% style="width:1210px" %)The general concept that unites Customers and LP Members.
61	61	|(% style="width:280px" %)**[[Customer attribute>>doc:Main.Using.MMP.Admin_panel.Client_attributes.WebHome]]**|(% style="width:1210px" %)(((
62	62	Characteristics of the LP Member, allowing on the basis of it to interact with him/her through the Loyalty Program.
63	63
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166	166	|(% style="width:280px" %)**[[Product catalog>>doc:Main.Using.MMP.Admin_panel.Partners.Setup_of_loading_the_goods_catalog.WebHome]]**|(% style="width:1210px" %)The catalog of products and services provided by the LP Partner uploaded to the Loymax system.
167	167	|(% style="width:280px" %)**[[Product group>>doc:Main.Using.MMP.Marketing.Goods_groups.WebHome]]**|(% style="width:1210px" %)A group of products, grouped according to some attribute, or for any purpose.
168	168	|(% style="width:280px" %)**[[Importing a product group>>doc:Main.Integration.Loading_data_into_the_system.ERP_system_integration.Goods_group_import_protocol.WebHome]]**|(% style="width:1210px" %)Uploading information about groups of products into the system, presented in a file in** .json** format.
169		-|(% style="width:280px" %)**[[Including set>>doc:Sandbox.Goods_group_editing.WebHome]]**|(% style="width:1210px" %)A set of products that are part of a product group.
170		-|(% style="width:280px" %)**[[Excluding set>>doc:Sandbox.Goods_group_editing.WebHome]]**|(% style="width:1210px" %)A set of products that are excluded from the product group.
171		-|(% style="width:280px" %)**[[Fixed product group>>doc:Sandbox.Goods_group_editing.WebHome]]**|(% style="width:1210px" %)A group of products, the composition of which does not change when the product catalog is updated.
172		-|(% style="width:280px" %)**[[Non-fixed product group>>doc:Sandbox.Goods_group_editing.WebHome]]**|(% style="width:1210px" %)A group of products, the composition of which is updated when the product catalog is updated.
173		-|(% style="width:280px" %)**[[Product attribute>>doc:Main.Integration.Loading_data_into_the_system.ERP_system_integration.Product_catalog_loading_protocol.WebHome]]**|(% style="width:1210px" %)Product characteristic to be downloaded from ERP.
	171	+|(% style="width:280px" %)**[[Including set>>doc:Main.Using.MMP.Marketing.Goods_groups.Goods_group_editing.WebHome]]**|(% style="width:1210px" %)A set of products that are part of a product group.
	172	+|(% style="width:280px" %)**[[Excluding set>>doc:Main.Using.MMP.Marketing.Goods_groups.Goods_group_editing.WebHome]]**|(% style="width:1210px" %)A set of products that are excluded from the product group.
	173	+|(% style="width:280px" %)**[[Fixed product group>>doc:Main.Using.MMP.Marketing.Goods_groups.Goods_group_editing.WebHome]]**|(% style="width:1210px" %)A group of products, the composition of which does not change when the product catalog is updated.
	174	+|(% style="width:280px" %)**[[Non-fixed product group>>doc:Main.Using.MMP.Marketing.Goods_groups.Goods_group_editing.WebHome]]**|(% style="width:1210px" %)A group of products, the composition of which is updated when the product catalog is updated.
	175	+|(% style="width:280px" %)**[[Product attribute>>doc:Sandbox.ERP_system_integration.Product_catalog_loading_protocol.WebHome]]**|(% style="width:1210px" %)Product characteristic to be downloaded from ERP.
174	174	|(% style="width:280px" %)**Static product attribute**|(% style="width:1210px" %)A non-changing attribute of a product (for example, the "manufacturer" attribute).
175	175	|(% style="width:280px" %)**Dynamic product attributes**|(% style="width:1210px" %)Product attribute that can be changed by the LP Partner (for example, the "promotional" attribute).
176	176	|(% style="width:280px" %)**[[Personal (favorite) products>>doc:Main.General_information.Loymax_Loyalty.Offers.Individual_offers_in_LP.Favorite_goods_offer.WebHome]]**|(% style="width:1210px" %)A special group of products, from which the LP Member can independently form his/her list of favorite products, and then receive special preferences when buying them.