Changes for page 3. Использование
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edited by Анастасия Занина
on 09/03/2023 10:23
on 09/03/2023 10:23
edited by Не удалять пока TASK 222130
on 06/07/2020 13:40
on 06/07/2020 13:40
Change comment:
Renamed back-links.
Summary
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Page properties (2 modified, 0 added, 0 removed)
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... ... @@ -1,87 +1,55 @@ 1 -(% class="box infomessage" id="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." %) 2 -===== The section includes information about the main modules of the Loymax system. It also describes how to work in the Marketing management platform (MMP), how to set up preferences in the Loyalty program, how to set up communication channels for working with customers. ===== 3 - 4 -|(% style="border-color:white; width:37%" %)(% class="box" %) 1 +(% style="width:auto" %) 2 +|(% style="border-color:white" %)((( 3 +(% class="box" %) 5 5 ((( 6 -== [[Ma rketing management platform(MMP)>>doc:.MMP.WebHome]] ==5 +== [[Общая информация>>doc:Main.General_information.WebHome]] == 7 7 8 -====== **How to set up offers, form target audiences and issue cards to customers?** ====== 9 - 10 -* Detailed guides on setting up offers, creating mailings, advertising materials and administration in the MMP 11 -)))|(% style="border-color:white; width:31%" %)(% class="box" %) 7 +* Типовые процессы [[Личного кабинета>>doc:Main.Using.Personal_account.Typical_processes.WebHome]], [[Мобильного приложения>>doc:Main.Using.Mobile_application.Typical_processes.WebHome]] и [[Процессинга>>doc:Main.General_information.Loymax_Loyalty.Processing.Typical_processes.WebHome]] 8 +* [[История обновлений системы>>doc:Main.General_information.Update_history.WebHome]] (описание нововведений каждой версии) 9 +* Механизмы, обеспечивающие [[информационную безопасность>>doc:Main.General_information.Information_security.WebHome]] системы 10 +))) 11 +)))|(% style="border-color:white" %)((( 12 +(% class="box" %) 12 12 ((( 13 -== [[ BI-analytics>>doc:.BI-analytics.WebHome]] ==14 +== [[Автоматизированное рабочее место>>doc:.MMP.WebHome]] == 14 14 15 - ======**Howtousecustomerdataforanalytics andgeneratereports?** ======16 - 17 -* Descriptionf Loymax BI module18 - * Description of measures and measurements19 - *Instructions forwnloading datafrom DWH20 - )))|(%style="border-color:white; width:32%" %)(% class="box" %)16 +* Подробные руководства по настройке [[акций>>doc:.MMP.Marketing.Offers.WebHome]], 17 +[[рекламных материалов>>doc:.MMP.Communications.Promotion_materials.WebHome]], [[групп товаров>>doc:.MMP.Marketing.Goods_groups.WebHome]], [[созданию рассылок>>doc:.MMP.Communications.Mailings.WebHome]] и [[администрированию>>doc:.MMP.Admin_panel.WebHome]] в АРМ 18 +* Ответы на [[часто задаваемые вопросы>>doc:Main.Using.MMP.FAQ.WebHome]] 19 +))) 20 +)))|(% style="border-color:white" %)((( 21 +(% class="box" %) 21 21 ((( 22 -== [[ Smart Communications>>doc:.Smart_Communications.WebHome]] ==23 +== [[Аналитика>>doc:Main.Using.BI-analytics.WebHome]] == 23 23 24 - ======**Howtoautomatepersonalized mailings to customers?** ======25 - 26 -* Creatingpersonalandtimelycommunicationswith customers based on purchase history and responses to incentives25 +* Описание модуля BI 26 +* Описание мер и измерений 27 +* Инструкция по работе со сводными таблицами 27 27 ))) 28 -|(% style="border-color:white; width:32%" %)(% class="box" %) 29 +))) 30 +|(% style="border-color:white" %)((( 31 +(% class="box" %) 29 29 ((( 30 -== [[ Personalaccount>>doc:.Personal_account.WebHome]] ==33 +== [[Способы коммуникации>>doc:Main.Using.Communications_ways.WebHome]] == 31 31 32 -====== **How to set up a Personal account on your website and what opportunities does it provide?** ====== 33 - 34 -* Personal account builder on the website 35 -* Functionality and examples of a Personal account 36 -)))|(% style="border-color:white; width:20%" %)(% class="box" %) 37 -((( 38 -== [[Mobile app>>doc:.Mobile_application.WebHome]] == 39 - 40 -====== **How to design a Mobile application with its own settings and what opportunities does the Mobile application give to customers?** ====== 41 - 42 -* Mobile App Builder 43 -* Features of Personal account in the Mobile application 44 -)))|(% style="border-color:white; width:24%" %)(% class="box" %) 45 -((( 46 -== [[Gift certificates>>doc:Main.Using.Gift_certificates.WebHome]] == 47 - 48 -====== **How to use a gift certificate?** ====== 49 - 50 -* Additional payment method for purchases 51 -* Features of use 52 -* Life cycle and possible operations at the checkout 35 +* Событийные и несобытийные коммуникации 36 +* Мгновенные и отложенные коммуникации 53 53 ))) 54 -|(% style="border-color:white; width:32%" %)(% class="box" %) 38 +)))|(% style="border-color:white" %)((( 39 +(% class="box" %) 55 55 ((( 56 -== [[ Contactcenter>>doc:.Contact_center.WebHome]] ==41 +== [[Подарочные карты>>doc:Main.Using.Gift_cards.WebHome]] == 57 57 58 -====== **How to update customer credentials and promptly solve their requests?** ====== 59 - 60 -* Receiving calls in a computer telephony system 61 -* Processing of customer requests 62 -)))|(% style="border-color:white; width:20%" %)(% class="box" %) 63 -((( 64 -== [[Social networks>>doc:.Social_networks.WebHome]] == 65 - 66 -====== **How to use social networks in Loyalty program?** ====== 67 - 68 -* Additional authorization method, communication channel and event source for offers 69 -)))|(% style="border-color:white; width:24%" %)(% class="box" %) 70 -((( 71 -== [[Electronic wallets>>doc:Main.Using.Electronic_cards.WebHome]] == 72 - 73 -====== **How do e-Wallets integrate with Loymax?** ====== 74 - 75 -* Integration of the Loymax system with e-Wallets and card aggregators 76 -* Possibilities of using electronic cards 43 +* Разнообразие видов подарочных карт системы Loymax 44 +* Способы начисления бонусов на счета подарочных карт 45 +* Типовой сценарий приобретения подарочной карты 77 77 ))) 78 -|(% style="border-color:white ; width:33%" %)(((47 +)))|(% style="border-color:white" %)((( 79 79 (% class="box" %) 80 80 ((( 81 -== [[ Feedback>>doc:.Feedback.WebHome]] ==50 +== [[Электронные карты>>doc:Main.Using.Electronic_cards.WebHome]] == 82 82 83 -====== **How to set up customer feedback? ** ====== 84 - 85 -* Receiving and processing requests from clients via various communication channels 52 +* Интеграция системы Loymax с наиболее популярными электронными кошельками и агрегаторами карт 53 +* Возможности использования электронных карт 86 86 ))) 87 -))) |(% style="border-color:white; width:33%" %)55 +)))