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* Certificates cannot be used as loyalty program cards: you cannot register a certificate for an LP Member, link to an existing account, replace the card with the certificate, and other actions. |
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* Information about sold and the number of activated/used certificates is stored in the analytics module. The link between products and unique barcodes is implemented on the Loymax side. |
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== Certificate Lifecycle == |
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[[Issuing gift certificates>>path:/xwiki/bin/view/Main/Using/Money_certificates/Money_certificates/]] is carried out in the MMP. A gift certificate can have eight states in the process of the lifecycle: |
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* **Activating **- the certificate is added as a position (product) in the cheque which is not closed yet (in the process of purchasing). |
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* **Activated **- the certificate is successfully sold at the cash register and ready for writing off the balance as payment for goods and services. |
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* **Refunding** - the certificate was not used and it is returned at the cash register (return document opened). As a result, the сertificate can be switched to the **Refund **or **Prepared **state, depending on the [[settings of the cash register>>path:/xwiki/bin/view/Main/Using/MMP/Configurations/Cashbox_types/Cashbox_type_setting%20/]]. |
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-* **Returned **- the certificate was not used and it was returned at the cash register. |
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+* **Refunded **- the certificate was not used and it was returned at the cash register. |
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* **Redeemed **- the certificate was used at least once (one-time certificate) or the balance has become zero (reusable certificate). |
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* **Expired **- the certificate has expired and can no longer be used at the cash register (refund/writing off funds). |
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* **Canceled **- this state is only achievable with a manual setting. It is used, for example, if the certificate number has been compromised. From this state, the certificate can be manually set to the **Prepared** state. |
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* cheque number, date of purchase, purchased products, cheque amount when using a gift certificate; |
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* how many certificates have been activated, used and returned; |
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* in which POS/cash register the certificates were used. |
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