Loymax Smart Communications позволяет экспортировать в файл сообщения, отправленные в рамках кампании или массовой рассылки для дальнейшего анализа.

Можно экспортировать сообщения, отправленные в рамках массовой рассылки или кампании, включающей хотя бы одно действие Отправить письмо, Отправить SMS или Отправить push.

Экспорт массовой рассылки

Exporting messages from a campaign

Accessing exported files

All exported files can be found on the Export files page. To access the page, click the name of the current user in the top right corner and select Export files from the menu.

The Export files page lists all exported files as a table whose columns contain the following information:

• download link ();
• description that was entered in the Export to file dialog ();
• type of information in the export file ();
• file status ():
  • Wait—export operation is in queue;
  • In progress—export operation is in progress;
  • Ready—export operation is complete, file is ready for download;
  • Failed—export operation failed. One possible reason is that the campaign or mass messaging was launched before the export feature released.
• delete file button ().

Exported file contents

Messages are exported as a UTF-8 encoded CSV file with semicolons as delimiters. The file contains the columns listed below. Message text is included in the export file as the customer would receive it, i.e. with any variables or macros substituted with their values.

For email:

• customer ID;
• recipient address;
• email subject;
• email text;
• sender address;
• reply-to address;
• send date.

For SMS:

• customer ID;
• customer phone number;
• SMS message text;
• Viber message text;
• send date.

For push:

• customer ID;
• customer push ID;
• push message text;
• send date.