Smart Communications
- Manage
- Copy
- Actions
- Export
- Annotate
- Print Preview
- Viewers
- Source
- Children
- Annotations
- Attachments (2)
- History
Choose the export format from the list below:
- Office Formats (1)
-
Export as Portable Document Format (PDF) using Apache Formatting Objects Processor (FOP)
-
- Other Formats (1)
-
Export as HyperText Markup Language (HTML)
-
This article presents questions that arise when working with the Smart Communications module.
Questions related to contact policy:
There is currently no module for managing communication policies. SMC functionality allows:
- to configure a restriction on re-targeting clients to trigger mailings;
- Specify filters (in any combination) when creating a segment for communication. Examples of filter conditions are given below:
- Output the clients whose number of communications in channel X (or in any channel) for period Y is equal to/in the interval/more than/less than Z times;
- Output the clients whose period since the last sent communication in channel X (or in any channel) is equal to/more than/less than Y days;
- Output the clients who participated in mass mailing Y for the period X/last X days;
- Output the clients who participated in the trigger chain equal to/more than/less than Y times during the period X/last X days.
Issues related to data storage and reporting:
Yes, it is possible.
Yes, there is an option to deploy on-premise.
Yes, it is possible.
Loymax is currently a registered data controller with the RCN under Federal Law 152. Under GDPR, the company is being audited and making necessary revisions.
Data can be uploaded to the Loymax BI module. It is also possible to upload any data to a CSV file on a schedule for further transfer to third-party systems for analysis.
Reports can be uploaded as a file.
At the moment there is a possibility to send segments to the mail according to the schedule. It is possible to add functionality to send reports.
API related issues
| Is there an API connection to Loymax modules? | yes |
| Is there a JS library to embed in the site? | yes |
| Is there a JS API - the ability to call events on the site? | yes |
| Is there a webhook API - the ability to create client events from the outside through webhooks to the System? | yes |
Questions related to the personalization of the Partner's website
| Is it possible to configure arbitrary events on the behavior of the client on the site through JS libraries? | yes |
| Is it possible to quickly adapt the site design depending on customer data? | no |
| Is there a visual site personalization designer? | no |
| Is it possible to add built-in banner and popup templates to the site? | no |
| Can I do A/B hypothesis testing (banners A and B) and UX audits on them? | no |
| Is it possible to personalize the site, blocks, content for the client through the platform? | no |
| Is there a visual website builder for the marketer? | no |
| Can I do A/B hypothesis testing (showing different blocks of the site, content for different clients) and UX audits on them? | no |
| Is it possible to implement product recommendations on the site? | no |
| Is there cross-domain tracking (for example, if the business has multiple sites)? | yes |
| Is there cross-device tracking of user paths? | partially* |
- In the client profile, events are recorded within sessions on different devices. Information about what event was on which device will be stored. There is no analytics on these events, only segmentation.
Last edited 07/03/2024 07:42