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Loymax, 2025
<
From version < 16.1 >
edited by Анастасия Занина
on 18/04/2023 10:31
To version < 3.1 >
edited by Александра Коваленко
on 14/02/2020 13:39
>
Change comment: Renamed back-links.

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1 -XWiki.azanina
1 +XWiki.ivahitova
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1 -|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
1 +|(% style="border-color:white; width:311px" %)[[image:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png||queryString="width=250&height=89" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:Sectors (En).png]]
2 2  |(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)(((
3 -The major objective of the development team was **creation a universal platform for the LP implementation in any business field**, whether it is a network of cafes, gas stations, pharmacies, DIY, FMCG or any other, taking into account the specifics of each of these areas.
3 +The prime objective of the development team was **creation a universal platform for the LP implementation in any business field**, whether it is a network of cafes, gas stations, pharmacies, DIY, FMCG or any other, taking into account the specifics of each of these areas.
4 4  
5 5  Start of the first LP based on the Loymax platform took place in October 2012. The pilot project was a coalition LP with the participation of representatives of 12 different retail chains from various business fields, market leaders in Tomsk. By the end of 2013, more than 70% of Tomsk citizens became participants in this program.
6 6  
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7 7  At the present time, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the market segment related to consumer products, while others share the market for banking services, sporting goods, the fashion industry, pharmacies and services in the food industry. More than 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software, as well as with all popular social networks and instant messengers, is implemented.
8 8  )))
9 9  
10 -[[image:attach:timeline.png||data-xwiki-image-style-alignment="center" height="528" width="1300"]]
11 -
12 12  (% style="text-align:center" %)
13 13  (((
14 14  = Would you like to automate your loyalty program? =
15 15  
16 -====== Read the information provided in our encyclopedia: ======
14 +====== Explore the information provided in our encyclopedia: ======
17 17  )))
18 18  
19 19  |(% class="box" style="border-color:white" %)(((
... ... @@ -44,107 +44,64 @@
44 44  
45 45  * What is MMP and how to work with it?
46 46  * For what purpose a personal account and a mobile application are need?
47 -* How to communicate with customers and how does the Support Service work?
45 +* How to communicate with customers and how does feedback work?
48 48  * How to use social networks, chatbot, electronic and gift cards?
49 49  )))
50 50  
51 51  (% style="text-align:center" %)
52 52  (((
53 -= =
51 += Do you have any questions yet? =
52 +
53 +====== Go to our website [[www.loymax.ru>>https://loymax.ru/]] or contact [[technical support>>mailto:support@loymax.ru]] ======
54 54  )))
55 55  
56 -(% style="text-align:center; width:auto" %)
57 -(((
58 -= Loymax system modules =
59 59  
60 -(% style="width:1617px" %)
61 -|(% rowspan="3" style="border-color:#ffffff; width:30%" %)(((
62 -(((
63 -[[image:attach:circle1.png||alt="1631868992319-755.png" data-xwiki-image-style-alignment="start"]]
57 += Useful information: =
64 64  
65 -
66 -)))
59 +|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
60 +(% style="text-align:center" %)
61 +[[image:05.png||height="48" width="50"]]
62 +)))|(% style="border-color:white; width:1410px" %)(((
63 +===== [[Information for implementation>>doc:Main.General_information.Start_scheme.Information_for_implementation.WebHome]] =====
67 67  
68 -(((
69 -
65 +Information necessary to start the implementation of the Partner into the Loymax system
70 70  )))
71 -)))|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
72 -(% class="box infomessage" %)
73 -(((
74 -=== [[Loymax Loyalty>>doc:.Loymax_Loyalty.WebHome]] ===
67 +|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
68 +(% style="text-align:center" %)
69 +[[image:01.png||queryString="width=50&height=49" height="49" width="50"]]
70 +)))|(% style="border-color:white; width:1410px" %)(((
71 +===== [[Typical Processes>>doc:Main.General_information.Typical_processes.WebHome]] =====
75 75  
76 -Processing discounts and bonus points, managing offers and marketing campaigns
73 +Key features of processing, personal account and mobile application
77 77  )))
78 -)))|(% style="border-color:#ffffff; width:35%" %)(((
79 -(% class="box infomessage" %)
75 +|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
76 +(% style="text-align:center" %)
77 +[[image:03.png||queryString="width=50&height=49" height="49" width="50"]]
78 +)))|(% style="border-color:white; width:1410px" %)(((
80 80  (((
81 -=== [[Loymax CRM + Contact center>>doc:.CRM.WebHome]] ===
82 -
83 -Unified customer base for segmentation and target audience formation
80 +===== [[Customer life cycle>>doc:Main.General_information.Member_lifecycle.WebHome]] =====
84 84  )))
85 -)))
86 -|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
87 -(% class="box infomessage" id="H-2" %)
88 -(((
89 -=== [[Loymax BI>>doc:.BI.WebHome]] ===
90 90  
91 -Business analysis of customer information, building analytical reports
92 -)))
93 -)))|(% style="border-color:#ffffff; width:35%" %)(((
94 -(% class="box infomessage" id="H-2" %)
95 95  (((
96 -=== [[Loymax Smart Communications>>doc:.Smart_Communications.WebHome]] ===
97 -
98 -Smart customer communications
84 +Stages of connecting a customer to an automated loyalty program
99 99  )))
100 100  )))
101 -|(% colspan="3" rowspan="1" style="border-color:#ffffff; width:1024px" %)(((
102 -(% class="box infomessage" %)
87 +|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
88 +(% style="text-align:center" %)
89 +[[image:04.png||queryString="width=50&height=49" height="49" width="50"]]
90 +)))|(% style="border-color:white; width:1410px" %)(((
103 103  (((
104 -=== Loymax ML ===
105 -
106 -Personalized promos for each Customer via optimum communication channel
92 +===== [[System update history>>doc:Main.General_information.Update_history.WebHome]] =====
107 107  )))
108 -)))
109 -)))
110 110  
111 -
112 -(% style="text-align:center; width: auto" %)
113 113  (((
114 -= Additional services: =
96 +We move on, and the system is constantly evolving in accordance with modern trends
115 115  )))
116 -
117 -|(% style="border-color:white; text-align:center" %)(% class="box" %)
118 -(((
119 -===== [[Personal Account>>doc:.Additional_services.Personal_account.WebHome]] =====
120 -)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
121 -(((
122 -===== [[Mobile Application>>doc:.Additional_services.Mobile_application.WebHome]] =====
123 -)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
124 -(((
125 -===== [[Call Center>>doc:.Additional_services.Contact_center.WebHome]] =====
126 -)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
127 -(((
128 -===== [[Private Clubs>>doc:.Additional_services.Private_clubs.WebHome]] =====
129 -)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
130 -(((
131 -===== [[External Cards>>doc:.Additional_services.External_cards.WebHome]] =====
132 -)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
133 -(((
134 -===== [[E-wallets>>doc:.Additional_services.Wallet.WebHome]] =====
135 -)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
136 -(((
137 -===== [[Social Networks>>doc:.Additional_services.Social_networks1.WebHome]] =====
138 138  )))
139 -
140 -= Useful information: =
141 -
142 -|(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)(((
143 -===== [[Project Launch Scheme>>doc:.Start_scheme.WebHome]] =====
144 -
145 -Stages of launching an automated Loyalty Program based on Loymax processing
146 -)))
147 -|(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)(((
99 +|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
100 +(% style="text-align:center" %)
101 +[[image:02.png||queryString="width=50&height=50" height="50" width="50"]]
102 +)))|(% style="border-color:white; width:1410px" %)(((
148 148  (((
149 149  ===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
150 150  )))
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153 153  Security is a fundamental direction in the implementation of our software product
154 154  )))
155 155  )))
156 -|(% style="border-color:white; text-align:center" %)[[image:attach:inf.png||height="90" width="90"]]|(% style="border-color:white" %)(((
157 -===== [[Training how to use Loymax system>>doc:.Education.WebHome]] =====
158 -
159 -Useful videos for staff training
160 -)))
161 -|(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)(((
162 -(((
163 -===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
164 -)))
165 -
166 -(((
167 -We do not stand still, the system is constantly evolving in accordance with modern trends
168 -)))
169 -)))
170 -|(% style="border-color:white; text-align:center" %)[[image:attach:08.png||height="90" width="90"]]|(% style="border-color:white" %)(((
171 -===== [[Loymax Dictionary>>doc:.Glossary.WebHome]] =====
172 -
173 -List of terms and definitions used in the system
174 -)))
175 -|(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)(((
176 -===== [[Новости портала>>doc:.News.WebHome]] =====
177 -
178 -Announcement of new articles and changes on the Loymax customer information portal
179 -)))
180 -|(% style="border-color:white; text-align:center" %)[[image:attach:YouTube_.png||height="90" width="90"]]|(% style="border-color:white" %)(((
181 -===== [[Youtube канал Loymax>>https://www.youtube.com/channel/UCAk84APdjQy5gJW-y-FgkFw/featured]] =====
182 -
183 -Useful videos on modules, setting up offers and more
184 -)))
185 -|(% style="border-color:white; text-align:center" %)[[image:attach:13.png||height="90" width="90"]]|(% style="border-color:white" %)(((
186 -===== [[Service level agreement and technical support policies>>doc:.Service_and_Technical_Support_Agreement.WebHome]] =====
187 -)))
188 -|(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)(((
189 -===== [[CJM. How to improve customer experience?>>doc:.CRM.Member_lifecycle.CJM.WebHome]] =====
190 -
191 -Visualizing customer interaction with Loyalty program: from interest to registration and loyalty cultivation
192 -)))
193 -
194 -(% class="box" %)
195 -(((
196 -**Read also:**
197 -
198 -* [[Ready-to-use integrations>>doc:.Used_integrations.WebHome]]
199 -* [[Technologies used>>doc:.Used_technologies.WebHome]]
200 -)))
201 -
202 -(% style="text-align:center" %)
203 -(((
204 -= Do you have any questions yet? =
205 -
206 -====== Go to our website [[www.loymax.ru>>https://loymax.ru/]] or contact [[technical support>>mailto:support@loymax.ru]] ======
207 -)))
Created 30/09/2019 05:32
Last edited 27/09/2023 01:11

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