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Loymax, 2025
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From version < 17.1 >
edited by Анастасия Занина
on 18/04/2023 10:38
To version < 7.1 >
edited by Не удалять пока TASK 222130
on 26/11/2020 12:49
>
Change comment: Rollback to version 5.15

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Title
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1 -1. General information
1 +1. General Information
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1 -XWiki.azanina
1 +XWiki.ivahitova
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1 -|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
1 +|(% style="border-color:white; width:311px" %)[[image:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png||queryString="width=250&height=89" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:Sectors (En).png]]
2 2  |(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)(((
3 3  The major objective of the development team was **creation a universal platform for the LP implementation in any business field**, whether it is a network of cafes, gas stations, pharmacies, DIY, FMCG or any other, taking into account the specifics of each of these areas.
4 4  
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7 7  At the present time, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the market segment related to consumer products, while others share the market for banking services, sporting goods, the fashion industry, pharmacies and services in the food industry. More than 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software, as well as with all popular social networks and instant messengers, is implemented.
8 8  )))
9 9  
10 -[[image:attach:timeline1.png||alt="timeline.png" data-xwiki-image-style-alignment="center" height="528" width="1300"]]
11 -
12 12  (% style="text-align:center" %)
13 13  (((
14 14  = Would you like to automate your loyalty program? =
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44 44  
45 45  * What is MMP and how to work with it?
46 46  * For what purpose a personal account and a mobile application are need?
47 -* How to communicate with customers and how does the Support Service work?
45 +* How to communicate with customers and how does feedback work?
48 48  * How to use social networks, chatbot, electronic and gift cards?
49 49  )))
50 50  
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53 53  = =
54 54  )))
55 55  
56 -(% style="text-align:center; width:auto" %)
57 -(((
58 -= Loymax system modules =
59 59  
60 -(% style="width:1617px" %)
61 -|(% rowspan="3" style="border-color:#ffffff; width:30%" %)(((
55 +(% style="text-align:center; width: auto" %)
62 62  (((
63 -[[image:attach:circle1.png||alt="1631868992319-755.png" data-xwiki-image-style-alignment="start"]]
64 -
65 -
57 += Loymax system modules =
66 66  )))
67 67  
60 +|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %)
68 68  (((
69 -
70 -)))
71 -)))|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
72 -(% class="box infomessage" %)
73 -(((
74 74  === [[Loymax Loyalty>>doc:.Loymax_Loyalty.WebHome]] ===
75 75  
64 +(% class="wikigeneratedid" id="H" %)
76 76  Processing discounts and bonus points, managing offers and marketing campaigns
77 -)))
78 -)))|(% style="border-color:#ffffff; width:35%" %)(((
79 -(% class="box infomessage" %)
66 +)))|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %)
80 80  (((
81 -=== [[Loymax CRM + Contact center>>doc:.CRM.WebHome]] ===
68 +=== [[Loymax CRM>>doc:.CRM.WebHome]] ===
82 82  
70 +(% class="wikigeneratedid" id="H-1" %)
83 83  Unified customer base for segmentation and target audience formation
84 -)))
85 -)))
86 -|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
87 -(% class="box infomessage" id="H-2" %)
72 +)))|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %)
88 88  (((
89 89  === [[Loymax BI>>doc:.BI.WebHome]] ===
90 90  
76 +(% class="wikigeneratedid" id="H-2" %)
91 91  Business analysis of customer information, building analytical reports
92 -)))
93 -)))|(% style="border-color:#ffffff; width:35%" %)(((
94 -(% class="box infomessage" id="H-2" %)
78 +)))|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %)
95 95  (((
96 96  === [[Loymax Smart Communications>>doc:.Smart_Communications.WebHome]] ===
97 97  
98 98  Smart customer communications
99 99  )))
84 +|(% colspan="8" style="border-color:white; text-align:center" %)(((
85 +===== Additional services: =====
100 100  )))
101 -|(% colspan="3" rowspan="1" style="border-color:#ffffff; width:1024px" %)(((
102 -(% class="box infomessage" %)
103 -(((
104 -=== Loymax ML ===
105 -
106 -Personalized promos for each Customer via optimum communication channel
107 -)))
108 -)))
109 -)))
110 -
111 -
112 -(% style="text-align:center; width: auto" %)
113 -(((
114 -= Additional services: =
115 -)))
116 -
117 117  |(% style="border-color:white; text-align:center" %)(% class="box" %)
118 118  (((
119 119  ===== [[Personal Account>>doc:.Additional_services.Personal_account.WebHome]] =====
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131 131  ===== [[External Cards>>doc:.Additional_services.External_cards.WebHome]] =====
132 132  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
133 133  (((
134 -===== [[E-wallets>>doc:.Additional_services.Wallet.WebHome]] =====
104 +===== [[E-wallet>>doc:.Additional_services.Wallet.WebHome]] =====
135 135  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
136 136  (((
137 137  ===== [[Social Networks>>doc:.Additional_services.Social_networks1.WebHome]] =====
108 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
109 +(((
110 +===== [[Chatbot>>doc:.Additional_services.Chatbot1.WebHome]] =====
138 138  )))
139 139  
140 140  = Useful information: =
141 141  
142 -|(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)(((
115 +|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
116 +(% style="text-align:center" %)
117 +[[image:01.png||queryString="width=50&height=49" height="49" width="50"]]
118 +)))|(% style="border-color:white; width:1410px" %)(((
143 143  ===== [[Project Launch Scheme>>doc:.Start_scheme.WebHome]] =====
144 144  
145 145  Stages of launching an automated Loyalty Program based on Loymax processing
146 146  )))
147 -|(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)(((
123 +|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
124 +(% style="text-align:center" %)
125 +[[image:04.png||queryString="width=50&height=49" height="49" width="50"]]
126 +)))|(% style="border-color:white; width:1410px" %)(((
148 148  (((
149 -===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
128 +===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
150 150  )))
151 151  
152 152  (((
153 -Security is a fundamental direction in the implementation of our software product
132 +We do not stand still, the system is constantly evolving in accordance with modern trends
154 154  )))
155 155  )))
156 -|(% style="border-color:white; text-align:center" %)[[image:attach:inf.png||height="90" width="90"]]|(% style="border-color:white" %)(((
157 -===== [[Training how to use Loymax system>>doc:.Education.WebHome]] =====
158 -
159 -Useful videos for staff training
160 -)))
161 -|(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)(((
135 +|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
136 +(% style="text-align:center" %)
137 +[[image:02.png||queryString="width=50&height=50" height="50" width="50"]]
138 +)))|(% style="border-color:white; width:1410px" %)(((
162 162  (((
163 -===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
140 +===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
164 164  )))
165 165  
166 166  (((
167 -We do not stand still, the system is constantly evolving in accordance with modern trends
144 +Security is a fundamental direction in the implementation of our software product.
168 168  )))
169 169  )))
170 -|(% style="border-color:white; text-align:center" %)[[image:attach:08.png||height="90" width="90"]]|(% style="border-color:white" %)(((
147 +|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
148 +(% style="text-align:center" %)
149 +[[image:08.png||queryString="width=50&height=49" height="49" width="50"]]
150 +)))|(% style="border-color:white; width:1410px" %)(((
171 171  ===== [[Loymax Dictionary>>doc:.Glossary.WebHome]] =====
172 172  
173 173  List of terms and definitions used in the system
174 174  )))
175 -|(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)(((
176 -===== [[Новости портала>>doc:.News.WebHome]] =====
177 177  
178 -Announcement of new articles and changes on the Loymax customer information portal
179 -)))
180 -|(% style="border-color:white; text-align:center" %)[[image:attach:YouTube_.png||height="90" width="90"]]|(% style="border-color:white" %)(((
181 -===== [[Youtube канал Loymax>>https://www.youtube.com/channel/UCAk84APdjQy5gJW-y-FgkFw/featured]] =====
182 -
183 -Useful videos on modules, setting up offers and more
184 -)))
185 -|(% style="border-color:white; text-align:center" %)[[image:attach:13.png||height="90" width="90"]]|(% style="border-color:white" %)(((
186 -===== [[Service level agreement and technical support policies>>doc:.Service_and_Technical_Support_Agreement.WebHome]] =====
187 -)))
188 -|(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)(((
189 -===== [[CJM. How to improve customer experience?>>doc:.CRM.Member_lifecycle.CJM.WebHome]] =====
190 -
191 -Visualizing customer interaction with Loyalty program: from interest to registration and loyalty cultivation
192 -)))
193 -
194 -(% class="box" %)
195 -(((
196 -**Read also:**
197 -
198 -* [[Ready-to-use integrations>>doc:.Used_integrations.WebHome]]
199 -* [[Technologies used>>doc:.Used_technologies.WebHome]]
200 -)))
201 -
202 202  (% style="text-align:center" %)
203 203  (((
204 204  = Do you have any questions yet? =
Created 30/09/2019 05:32
Last edited 27/09/2023 01:11

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