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Loymax, 2025
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From version < 2.1 >
edited by Не удалять пока TASK 222130
on 17/01/2020 10:38
To version < 22.1
edited by Вера Ретьева
on 27/09/2023 01:11
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1 -XWiki.ivahitova
1 +XWiki.vretyeva
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1 -|(% style="border-color:white; width:311px" %)[[image:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png||queryString="width=250&height=89" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:Sectors (En).png]]
1 +|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The Loymax system history began in 2011 with the idea of implementing a comprehensive coalition loyalty program (LP), uniting major retail chains from various business sectors.|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
2 2  |(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)(((
3 -The prime objective of the development team was **creation a universal platform for the LP implementation in any business field**, whether it is a network of cafes, gas stations, pharmacies, DIY, FMCG or any other, taking into account the specifics of each of these areas.
3 +The major objective of the development team was **to create a universal platform for implementing the LP in any business sector**, whether it is a network of coffee shops, gas stations, pharmacies, DIY, FMCG or any other, considering the unique aspects of each.
4 4  
5 -Start of the first LP based on the Loymax platform took place in October 2012. The pilot project was a coalition LP with the participation of representatives of 12 different retail chains from various business fields, market leaders in Tomsk. By the end of 2013, more than 70% of Tomsk citizens became participants in this program.
5 +The first LP based on the Loymax platform was launched in October 2012. Representatives of 12 market-leading retail chains from various business sectors in Tomsk participated in a coalition LP for the pilot project. More than 70% of Tomsk residents became participants of this program by the end of 2013.
6 6  
7 -At the present time, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the market segment related to consumer products, while others share the market for banking services, sporting goods, the fashion industry, pharmacies and services in the food industry. More than 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software, as well as with all popular social networks and instant messengers, is implemented.
7 +Currently, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the consumer goods segment of the market, while others are involved in banking services, sports goods, fashion, pharmacy, and food industry services. Over 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software and with all popular social networks and instant messengers is implemented.
8 8  )))
9 9  
10 +[[image:attach:timeline1.png||alt="timeline.png" data-xwiki-image-style-alignment="center" height="528" width="1300"]]
11 +
10 10  (% style="text-align:center" %)
11 11  (((
12 12  = Would you like to automate your loyalty program? =
13 13  
14 -====== Explore the information provided in our encyclopedia: ======
16 +====== Read the information provided in our encyclopedia: ======
15 15  )))
16 16  
17 17  |(% class="box" style="border-color:white" %)(((
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30 30  == [[Installation and configuring>>doc:Main.Installation_and_configuration.WebHome]] ==
31 31  )))
32 32  
33 -* How to install and configure the system?
34 -* How to create and configure a personal account?
35 -* How to build a mobile application?
35 +* How to install and configure the System?
36 +* How to create and configure a Personal Account?
37 +* How to build a Mobile App?
36 36  * How to configure interaction with social networks?
37 37  )))|(% style="border-color:white" %) |(% class="box" style="border-color:white" %)(((
38 38  (% style="text-align:center" %)
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41 41  )))
42 42  
43 43  * What is MMP and how to work with it?
44 -* For what purpose a personal account and a mobile application are need?
45 -* How to communicate with customers and how does feedback work?
46 +* Why do I need a Personal Account and Mobile App?
47 +* How to communicate with customers and how does the Support Service work?
46 46  * How to use social networks, chatbot, electronic and gift cards?
47 47  )))
48 48  
49 49  (% style="text-align:center" %)
50 50  (((
51 -= Do you have any questions yet? =
52 -
53 -====== Go to our website [[www.loymax.ru>>https://loymax.ru/]] or contact [[technical support>>mailto:support@loymax.ru]] ======
53 += =
54 54  )))
55 55  
56 +(% style="text-align:center; width:auto" %)
57 +(((
58 += Loymax system modules =
56 56  
57 -= Useful information: =
60 +(% style="width:1617px" %)
61 +|(% rowspan="3" style="border-color:#ffffff; width:30%" %)(((
62 +(((
63 +[[image:attach:circle1.png||alt="1631868992319-755.png" data-xwiki-image-style-alignment="start"]]
58 58  
59 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
60 -(% style="text-align:center" %)
61 -[[image:05.png||height="48" width="50"]]
62 -)))|(% style="border-color:white; width:1410px" %)(((
63 -===== [[Information for implementation>>doc:.Information_for_implementation.WebHome]] =====
65 +
66 +)))
64 64  
65 -Information necessary to start the implementation of the Partner into the Loymax system
68 +(((
69 +
66 66  )))
67 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
68 -(% style="text-align:center" %)
69 -[[image:01.png||queryString="width=50&height=49" height="49" width="50"]]
70 -)))|(% style="border-color:white; width:1410px" %)(((
71 -===== [[Typical Processes>>doc:Main.General_information.Typical_processes.WebHome]] =====
71 +)))|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
72 +(% class="box infomessage" %)
73 +(((
74 +=== [[Loymax Loyalty>>doc:.Loymax_Loyalty.WebHome]] ===
72 72  
73 -Key features of processing, personal account and mobile application
76 +Processing discounts and bonus points, managing offers and marketing campaigns
74 74  )))
75 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
76 -(% style="text-align:center" %)
77 -[[image:03.png||queryString="width=50&height=49" height="49" width="50"]]
78 -)))|(% style="border-color:white; width:1410px" %)(((
78 +)))|(% style="border-color:#ffffff; width:35%" %)(((
79 +(% class="box infomessage" %)
79 79  (((
80 -===== [[Customer life cycle>>doc:Main.General_information.Member_lifecycle.WebHome]] =====
81 +=== [[Loymax CRM + Call Center>>doc:.CRM.WebHome]] ===
82 +
83 +Unified customer base for segmentation, hotline service for LP Members, Personal Account, Mobile App
81 81  )))
85 +)))
86 +|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
87 +(% class="box infomessage" id="H-2" %)
88 +(((
89 +=== [[Loymax BI>>doc:.BI.WebHome]] ===
82 82  
91 +Business analysis of customer information, building analytical reports
92 +)))
93 +)))|(% style="border-color:#ffffff; width:35%" %)(((
94 +(% class="box infomessage" id="H-2" %)
83 83  (((
84 -Stages of connecting a customer to an automated loyalty program
96 +=== [[Loymax Smart Communications>>doc:.Smart_Communications.WebHome]] ===
97 +
98 +Smart customer communications
85 85  )))
86 86  )))
87 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
88 -(% style="text-align:center" %)
89 -[[image:04.png||queryString="width=50&height=49" height="49" width="50"]]
90 -)))|(% style="border-color:white; width:1410px" %)(((
101 +|(% colspan="3" rowspan="1" style="border-color:#ffffff; width:1024px" %)(((
102 +(% class="box infomessage" %)
91 91  (((
92 -===== [[System update history>>doc:Main.General_information.Update_history.WebHome]] =====
104 +=== Loymax ML ===
105 +
106 +Personalized promos for each customer via optimum communication channel
93 93  )))
108 +)))
109 +)))
94 94  
111 +
112 +(% style="text-align:center; width: auto" %)
95 95  (((
96 -We move on, and the system is constantly evolving in accordance with modern trends
114 += Additional services: =
97 97  )))
116 +
117 +|(% style="border-color:white; text-align:center" %)(% class="box" %)
118 +(((
119 +===== [[Personal Account>>doc:.Additional_services.Personal_account.WebHome]] =====
120 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
121 +(((
122 +===== [[Mobile App>>doc:.Additional_services.Mobile_application.WebHome]] =====
123 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
124 +(((
125 +===== [[Call Center>>doc:.Additional_services.Contact_center.WebHome]] =====
126 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
127 +(((
128 +===== [[Private Clubs>>doc:.Additional_services.Private_clubs.WebHome]] =====
129 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
130 +(((
131 +===== [[External Cards>>doc:.Additional_services.External_cards.WebHome]] =====
132 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
133 +(((
134 +===== [[E-wallets>>doc:.Additional_services.Wallet.WebHome]] =====
135 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
136 +(((
137 +===== [[Social Networks>>doc:.Additional_services.Social_networks1.WebHome]] =====
98 98  )))
99 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
100 -(% style="text-align:center" %)
101 -[[image:02.png||queryString="width=50&height=50" height="50" width="50"]]
102 -)))|(% style="border-color:white; width:1410px" %)(((
139 +
140 += Useful information: =
141 +
142 +|(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)(((
143 +===== [[Project Launch Scheme>>doc:.Start_scheme.WebHome]] =====
144 +
145 +Stages of launching an automated Loyalty Program based on Loymax processing
146 +)))
147 +|(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)(((
103 103  (((
104 104  ===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
105 105  )))
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108 108  Security is a fundamental direction in the implementation of our software product
109 109  )))
110 110  )))
156 +|(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)(((
157 +(((
158 +===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
159 +)))
160 +
161 +(((
162 +We do not stand still, the System is constantly evolving according to the latest trends
163 +)))
164 +)))
165 +|(% style="border-color:white; text-align:center" %)[[image:attach:08.png||height="90" width="90"]]|(% style="border-color:white" %)(((
166 +===== [[Loymax Dictionary>>doc:.Glossary.WebHome]] =====
167 +
168 +List of terms and definitions used in the System
169 +)))
170 +|(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)(((
171 +===== [[News>>doc:.News.WebHome]] =====
172 +
173 +Announcement of new articles and changes on the Loymax customer information portal
174 +)))
175 +|(% style="border-color:white; text-align:center" %)[[image:attach:13.png||height="90" width="90"]]|(% style="border-color:white" %)(((
176 +===== [[Service level agreement and technical support policies>>doc:.Service_and_Technical_Support_Agreement.WebHome]] =====
177 +)))
178 +|(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)(((
179 +===== [[CJM. How to improve customer experience?>>doc:.CRM.Member_lifecycle.CJM.WebHome]] =====
180 +
181 +Visualizing customer interaction with Loyalty Program: from interest to registration and loyalty cultivation
182 +)))
183 +
184 +(% class="box" %)
185 +(((
186 +**Read also:**
187 +
188 +* [[Ready-to-use integrations>>doc:.Used_integrations.WebHome]]
189 +* [[Technologies used>>doc:.Used_technologies.WebHome]]
190 +)))
191 +
192 +(% style="text-align:center" %)
193 +(((
194 += Any questions left? =
195 +
196 +====== Go to our website [[www.loymax.io>>https://loymax.io/]] or contact [[technical support>>mailto:support@loymax.ru]] ======
197 +)))
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Created 30/09/2019 05:32
Last edited 27/09/2023 01:11

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