Changes for page 1. Общая информация
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... ... @@ -1,13 +1,13 @@ 1 -|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The Loymax system historybegan in 2011 with the idea of implementing a comprehensive coalition loyalty program (LP), unitingmajorsectors.|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]1 +|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]] 2 2 |(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)((( 3 -The major objective of the development team was ** tocreatea universal platform for implementingthe LPin any businesssector**, whether it is a network of coffeeshops, gas stations, pharmacies, DIY, FMCG or any other,considering theuniqueaspects3 +The major objective of the development team was **creation a universal platform for the LP implementation in any business field**, whether it is a network of cafes, gas stations, pharmacies, DIY, FMCG or any other, taking into account the specifics of each of these areas. 4 4 5 - The first LP based on the Loymax platformwaslaunchedin October 2012.Representatives of 12market-leadingretail chains from various business sectors in Tomskparticipatedina coalition LPforthepilot project.Morethan 70% of Tomskresidentsofthis programby the end of 2013.5 +Start of the first LP based on the Loymax platform took place in October 2012. The pilot project was a coalition LP with the participation of representatives of 12 different retail chains from various business fields, market leaders in Tomsk. By the end of 2013, more than 70% of Tomsk citizens became participants in this program. 6 6 7 - Currently, the company has more thanconsumergoodssegmentofthe market, while others areinvolvedinbanking services, sportsgoods, fashion, pharmacy,and food industryservices.Over400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software andwith all popular social networks and instant messengers is implemented.7 +At the present time, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the market segment related to consumer products, while others share the market for banking services, sporting goods, the fashion industry, pharmacies and services in the food industry. More than 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software, as well as with all popular social networks and instant messengers, is implemented. 8 8 ))) 9 9 10 -[[image:attach:timeline 1.png||alt="timeline.png"data-xwiki-image-style-alignment="center" height="528" width="1300"]]10 +[[image:attach:timeline.png||data-xwiki-image-style-alignment="center" height="528" width="1300"]] 11 11 12 12 (% style="text-align:center" %) 13 13 ((( ... ... @@ -32,9 +32,9 @@ 32 32 == [[Installation and configuring>>doc:Main.Installation_and_configuration.WebHome]] == 33 33 ))) 34 34 35 -* How to install and configure the System?36 -* How to create and configure a PersonalAccount?37 -* How to build a MobileApp?35 +* How to install and configure the system? 36 +* How to create and configure a personal account? 37 +* How to build a mobile application? 38 38 * How to configure interaction with social networks? 39 39 )))|(% style="border-color:white" %) |(% class="box" style="border-color:white" %)((( 40 40 (% style="text-align:center" %) ... ... @@ -43,7 +43,7 @@ 43 43 ))) 44 44 45 45 * What is MMP and how to work with it? 46 -* Why doIneedaPersonalAccount andMobileApp?46 +* For what purpose a personal account and a mobile application are need? 47 47 * How to communicate with customers and how does the Support Service work? 48 48 * How to use social networks, chatbot, electronic and gift cards? 49 49 ))) ... ... @@ -60,7 +60,7 @@ 60 60 (% style="width:1617px" %) 61 61 |(% rowspan="3" style="border-color:#ffffff; width:30%" %)((( 62 62 ((( 63 -[[image: attach:circle1.png||alt="1631868992319-755.png"data-xwiki-image-style-alignment="start"]]63 +[[image:1631868992319-755.png||data-xwiki-image-style-alignment="start"]] 64 64 65 65 66 66 ))) ... ... @@ -78,9 +78,9 @@ 78 78 )))|(% style="border-color:#ffffff; width:35%" %)((( 79 79 (% class="box infomessage" %) 80 80 ((( 81 -=== [[Loymax CRM + Ca llCenter>>doc:.CRM.WebHome]] ===81 +=== [[Loymax CRM + Contact center>>doc:.CRM.WebHome]] === 82 82 83 -Unified customer base for segmentation ,hotlineservice forLP Members, Personal Account, Mobile App83 +Unified customer base for segmentation and target audience formation 84 84 ))) 85 85 ))) 86 86 |(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)((( ... ... @@ -103,7 +103,7 @@ 103 103 ((( 104 104 === Loymax ML === 105 105 106 -Personalized promos for each customer via optimum communication channel106 +Personalized promos for each Customer via optimum communication channel 107 107 ))) 108 108 ))) 109 109 ))) ... ... @@ -119,7 +119,7 @@ 119 119 ===== [[Personal Account>>doc:.Additional_services.Personal_account.WebHome]] ===== 120 120 )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %) 121 121 ((( 122 -===== [[Mobile App>>doc:.Additional_services.Mobile_application.WebHome]] ===== 122 +===== [[Mobile Application>>doc:.Additional_services.Mobile_application.WebHome]] ===== 123 123 )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %) 124 124 ((( 125 125 ===== [[Call Center>>doc:.Additional_services.Contact_center.WebHome]] ===== ... ... @@ -139,64 +139,50 @@ 139 139 140 140 = Useful information: = 141 141 142 -|(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)((( 142 +|(% style="border-color:white; vertical-align:middle; width:82px" %)((( 143 +(% style="text-align:center" %) 144 +[[image:01.png||queryString="width=50&height=49" data-xwiki-image-style-alignment="center" height="49" width="50"]] 145 +)))|(% style="border-color:white; width:1410px" %)((( 143 143 ===== [[Project Launch Scheme>>doc:.Start_scheme.WebHome]] ===== 144 144 145 145 Stages of launching an automated Loyalty Program based on Loymax processing 146 146 ))) 147 -|(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)((( 150 +|(% style="border-color:white; vertical-align:middle; width:82px" %)((( 151 +(% style="text-align:center" %) 152 +[[image:04.png||queryString="width=50&height=49" data-xwiki-image-style-alignment="center" height="49" width="50"]] 153 +)))|(% style="border-color:white; width:1410px" %)((( 148 148 ((( 149 -===== [[ Information Security>>doc:Main.General_information.Information_security.WebHome]] =====155 +===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] ===== 150 150 ))) 151 151 152 152 ((( 153 - Securityisfundamentaldirectionintheimplementationofoursoftwareproduct159 +We do not stand still, the system is constantly evolving in accordance with modern trends 154 154 ))) 155 155 ))) 156 -|(% style="border-color:white; text-align:center" %)[[image:attach:inf.png||height="90" width="90"]]|(% style="border-color:white" %)((( 157 -===== [[Training how to use Loymax system>>doc:.Education.WebHome]] ===== 158 - 159 -Useful videos for staff training 160 -))) 161 -|(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)((( 162 +|(% style="border-color:white; vertical-align:middle; width:82px" %)((( 163 +(% style="text-align:center" %) 164 +[[image:02.png||queryString="width=50&height=50" data-xwiki-image-style-alignment="center" height="50" width="50"]] 165 +)))|(% style="border-color:white; width:1410px" %)((( 162 162 ((( 163 -===== [[ SystemUpdate History>>doc:Main.General_information.Update_history.WebHome]] =====167 +===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] ===== 164 164 ))) 165 165 166 166 ((( 167 - Wedo not standstill,theSystemis constantly evolvingaccordingto the latesttrends171 +Security is a fundamental direction in the implementation of our software product. 168 168 ))) 169 169 ))) 170 -|(% style="border-color:white; text-align:center" %)[[image:attach:08.png||height="90" width="90"]]|(% style="border-color:white" %)((( 174 +|(% style="border-color:white; vertical-align:middle; width:82px" %)((( 175 +(% style="text-align:center" %) 176 +[[image:08.png||queryString="width=50&height=49" data-xwiki-image-style-alignment="center" height="49" width="50"]] 177 +)))|(% style="border-color:white; width:1410px" %)((( 171 171 ===== [[Loymax Dictionary>>doc:.Glossary.WebHome]] ===== 172 172 173 -List of terms and definitions used in the System180 +List of terms and definitions used in the system 174 174 ))) 175 -|(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)((( 176 -===== [[News>>doc:.News.WebHome]] ===== 177 177 178 -Announcement of new articles and changes on the Loymax customer information portal 179 -))) 180 -|(% style="border-color:white; text-align:center" %)[[image:attach:13.png||height="90" width="90"]]|(% style="border-color:white" %)((( 181 -===== [[Service level agreement and technical support policies>>doc:.Service_and_Technical_Support_Agreement.WebHome]] ===== 182 -))) 183 -|(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)((( 184 -===== [[CJM. How to improve customer experience?>>doc:.CRM.Member_lifecycle.CJM.WebHome]] ===== 185 - 186 -Visualizing customer interaction with Loyalty Program: from interest to registration and loyalty cultivation 187 -))) 188 - 189 -(% class="box" %) 190 -((( 191 -**Read also:** 192 - 193 -* [[Ready-to-use integrations>>doc:.Used_integrations.WebHome]] 194 -* [[Technologies used>>doc:.Used_technologies.WebHome]] 195 -))) 196 - 197 197 (% style="text-align:center" %) 198 198 ((( 199 -= Any questionsleft? =185 += Do you have any questions yet? = 200 200 201 201 ====== Go to our website [[www.loymax.ru>>https://loymax.ru/]] or contact [[technical support>>mailto:support@loymax.ru]] ====== 202 202 )))