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Author

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1		-XWiki.vretyeva
	1	+XWiki.azanina

Content

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1		-|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The Loymax system history began in 2011 with the idea of implementing a comprehensive coalition loyalty program (LP), uniting major retail chains from various business sectors.|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
	1	+|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
2	2	|(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)(((
3		-The major objective of the development team was **to create a universal platform for implementing the LP in any business sector**, whether it is a network of coffee shops, gas stations, pharmacies, DIY, FMCG or any other, considering the unique aspects of each.
	3	+The major objective of the development team was **creation a universal platform for the LP implementation in any business field**, whether it is a network of cafes, gas stations, pharmacies, DIY, FMCG or any other, taking into account the specifics of each of these areas.
4	4
5		-The first LP based on the Loymax platform was launched in October 2012. Representatives of 12 market-leading retail chains from various business sectors in Tomsk participated in a coalition LP for the pilot project. More than 70% of Tomsk residents became participants of this program by the end of 2013.
	5	+Start of the first LP based on the Loymax platform took place in October 2012. The pilot project was a coalition LP with the participation of representatives of 12 different retail chains from various business fields, market leaders in Tomsk. By the end of 2013, more than 70% of Tomsk citizens became participants in this program.
6	6
7		-Currently, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the consumer goods segment of the market, while others are involved in banking services, sports goods, fashion, pharmacy, and food industry services. Over 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software and with all popular social networks and instant messengers is implemented.
	7	+At the present time, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the market segment related to consumer products, while others share the market for banking services, sporting goods, the fashion industry, pharmacies and services in the food industry. More than 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software, as well as with all popular social networks and instant messengers, is implemented.
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10		-[[image:attach:timeline1.png||alt="timeline.png" data-xwiki-image-style-alignment="center" height="528" width="1300"]]
	10	+[[image:attach:timeline.png||data-xwiki-image-style-alignment="center" height="528" width="1300"]]
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12	12	(% style="text-align:center" %)
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32	32	== [[Installation and configuring>>doc:Main.Installation_and_configuration.WebHome]] ==
33	33	)))
34	34
35		-* How to install and configure the System?
36		-* How to create and configure a Personal Account?
37		-* How to build a Mobile App?
	35	+* How to install and configure the system?
	36	+* How to create and configure a personal account?
	37	+* How to build a mobile application?
38	38	* How to configure interaction with social networks?
39	39	)))|(% style="border-color:white" %) |(% class="box" style="border-color:white" %)(((
40	40	(% style="text-align:center" %)
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43	43	)))
44	44
45	45	* What is MMP and how to work with it?
46		-* Why do I need a Personal Account and Mobile App?
	46	+* For what purpose a personal account and a mobile application are need?
47	47	* How to communicate with customers and how does the Support Service work?
48	48	* How to use social networks, chatbot, electronic and gift cards?
49	49	)))
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60	60	(% style="width:1617px" %)
61	61	|(% rowspan="3" style="border-color:#ffffff; width:30%" %)(((
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63		-[[image:attach:circle1.png||alt="1631868992319-755.png" data-xwiki-image-style-alignment="start"]]
	63	+[[image:1631868992319-755.png||data-xwiki-image-style-alignment="start"]]
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65	65
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78	78	)))|(% style="border-color:#ffffff; width:35%" %)(((
79	79	(% class="box infomessage" %)
80	80	(((
81		-=== [[Loymax CRM + Call Center>>doc:.CRM.WebHome]] ===
	81	+=== [[Loymax CRM + Contact center>>doc:.CRM.WebHome]] ===
82	82
83		-Unified customer base for segmentation, hotline service for LP Members, Personal Account, Mobile App
	83	+Unified customer base for segmentation and target audience formation
84	84	)))
85	85	)))
86	86	|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
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103	103	(((
104	104	=== Loymax ML ===
105	105
106		-Personalized promos for each customer via optimum communication channel
	106	+Personalized promos for each Customer via optimum communication channel
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119	119	===== [[Personal Account>>doc:.Additional_services.Personal_account.WebHome]] =====
120	120	)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
121	121	(((
122		-===== [[Mobile App>>doc:.Additional_services.Mobile_application.WebHome]] =====
	122	+===== [[Mobile Application>>doc:.Additional_services.Mobile_application.WebHome]] =====
123	123	)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
124	124	(((
125	125	===== [[Call Center>>doc:.Additional_services.Contact_center.WebHome]] =====
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139	139
140	140	= Useful information: =
141	141
142		-|(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)(((
	142	+|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
	143	+(% style="text-align:center" %)
	144	+[[image:01.png||queryString="width=50&height=49" data-xwiki-image-style-alignment="center" height="49" width="50"]]
	145	+)))|(% style="border-color:white; width:1410px" %)(((
143	143	===== [[Project Launch Scheme>>doc:.Start_scheme.WebHome]] =====
144	144
145	145	Stages of launching an automated Loyalty Program based on Loymax processing
146	146	)))
147		-|(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)(((
	150	+|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
	151	+(% style="text-align:center" %)
	152	+[[image:04.png||queryString="width=50&height=49" data-xwiki-image-style-alignment="center" height="49" width="50"]]
	153	+)))|(% style="border-color:white; width:1410px" %)(((
148	148	(((
149		-===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
	155	+===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
150	150	)))
151	151
152	152	(((
153		-Security is a fundamental direction in the implementation of our software product
	159	+We do not stand still, the system is constantly evolving in accordance with modern trends
154	154	)))
155	155	)))
156		-|(% style="border-color:white; text-align:center" %)[[image:attach:inf.png||height="90" width="90"]]|(% style="border-color:white" %)(((
157		-===== [[Training how to use Loymax system>>doc:.Education.WebHome]] =====
158		-
159		-Useful videos for staff training
160		-)))
161		-|(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)(((
	162	+|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
	163	+(% style="text-align:center" %)
	164	+[[image:02.png||queryString="width=50&height=50" data-xwiki-image-style-alignment="center" height="50" width="50"]]
	165	+)))|(% style="border-color:white; width:1410px" %)(((
162	162	(((
163		-===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
	167	+===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
164	164	)))
165	165
166	166	(((
167		-We do not stand still, the System is constantly evolving according to the latest trends
	171	+Security is a fundamental direction in the implementation of our software product.
168	168	)))
169	169	)))
170		-|(% style="border-color:white; text-align:center" %)[[image:attach:08.png||height="90" width="90"]]|(% style="border-color:white" %)(((
	174	+|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
	175	+(% style="text-align:center" %)
	176	+[[image:08.png||queryString="width=50&height=49" data-xwiki-image-style-alignment="center" height="49" width="50"]]
	177	+)))|(% style="border-color:white; width:1410px" %)(((
171	171	===== [[Loymax Dictionary>>doc:.Glossary.WebHome]] =====
172	172
173		-List of terms and definitions used in the System
	180	+List of terms and definitions used in the system
174	174	)))
175		-|(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)(((
176		-===== [[News>>doc:.News.WebHome]] =====
177	177
178		-Announcement of new articles and changes on the Loymax customer information portal
179		-)))
180		-|(% style="border-color:white; text-align:center" %)[[image:attach:13.png||height="90" width="90"]]|(% style="border-color:white" %)(((
181		-===== [[Service level agreement and technical support policies>>doc:.Service_and_Technical_Support_Agreement.WebHome]] =====
182		-)))
183		-|(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)(((
184		-===== [[CJM. How to improve customer experience?>>doc:.CRM.Member_lifecycle.CJM.WebHome]] =====
185		-
186		-Visualizing customer interaction with Loyalty Program: from interest to registration and loyalty cultivation
187		-)))
188		-
189		-(% class="box" %)
190		-(((
191		-**Read also:**
192		-
193		-* [[Ready-to-use integrations>>doc:.Used_integrations.WebHome]]
194		-* [[Technologies used>>doc:.Used_technologies.WebHome]]
195		-)))
196		-
197	197	(% style="text-align:center" %)
198	198	(((
199		-= Any questions left? =
	185	+= Do you have any questions yet? =
200	200
201	201	====== Go to our website [[www.loymax.ru>>https://loymax.ru/]] or contact [[technical support>>mailto:support@loymax.ru]] ======
202	202	)))