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Loymax, 2025
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From version < 3.1 >
edited by Александра Коваленко
on 14/02/2020 13:39
To version < 18.1 >
edited by Арман Бояхчян
on 25/07/2023 11:18
>
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1 -XWiki.ivahitova
1 +XWiki.aboyakhchyan
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1 -|(% style="border-color:white; width:311px" %)[[image:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png||queryString="width=250&height=89" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:Sectors (En).png]]
1 +|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
2 2  |(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)(((
3 -The prime objective of the development team was **creation a universal platform for the LP implementation in any business field**, whether it is a network of cafes, gas stations, pharmacies, DIY, FMCG or any other, taking into account the specifics of each of these areas.
3 +The major objective of the development team was **creation a universal platform for the LP implementation in any business field**, whether it is a network of cafes, gas stations, pharmacies, DIY, FMCG or any other, taking into account the specifics of each of these areas.
4 4  
5 5  Start of the first LP based on the Loymax platform took place in October 2012. The pilot project was a coalition LP with the participation of representatives of 12 different retail chains from various business fields, market leaders in Tomsk. By the end of 2013, more than 70% of Tomsk citizens became participants in this program.
6 6  
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7 7  At the present time, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the market segment related to consumer products, while others share the market for banking services, sporting goods, the fashion industry, pharmacies and services in the food industry. More than 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software, as well as with all popular social networks and instant messengers, is implemented.
8 8  )))
9 9  
10 +[[image:attach:timeline1.png||alt="timeline.png" data-xwiki-image-style-alignment="center" height="528" width="1300"]]
11 +
10 10  (% style="text-align:center" %)
11 11  (((
12 12  = Would you like to automate your loyalty program? =
13 13  
14 -====== Explore the information provided in our encyclopedia: ======
16 +====== Read the information provided in our encyclopedia: ======
15 15  )))
16 16  
17 17  |(% class="box" style="border-color:white" %)(((
... ... @@ -42,64 +42,107 @@
42 42  
43 43  * What is MMP and how to work with it?
44 44  * For what purpose a personal account and a mobile application are need?
45 -* How to communicate with customers and how does feedback work?
47 +* How to communicate with customers and how does the Support Service work?
46 46  * How to use social networks, chatbot, electronic and gift cards?
47 47  )))
48 48  
49 49  (% style="text-align:center" %)
50 50  (((
51 -= Do you have any questions yet? =
52 -
53 -====== Go to our website [[www.loymax.ru>>https://loymax.ru/]] or contact [[technical support>>mailto:support@loymax.ru]] ======
53 += =
54 54  )))
55 55  
56 +(% style="text-align:center; width:auto" %)
57 +(((
58 += Loymax system modules =
56 56  
57 -= Useful information: =
60 +(% style="width:1617px" %)
61 +|(% rowspan="3" style="border-color:#ffffff; width:30%" %)(((
62 +(((
63 +[[image:attach:circle1.png||alt="1631868992319-755.png" data-xwiki-image-style-alignment="start"]]
58 58  
59 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
60 -(% style="text-align:center" %)
61 -[[image:05.png||height="48" width="50"]]
62 -)))|(% style="border-color:white; width:1410px" %)(((
63 -===== [[Information for implementation>>doc:Main.General_information.Start_scheme.Information_for_implementation.WebHome]] =====
65 +
66 +)))
64 64  
65 -Information necessary to start the implementation of the Partner into the Loymax system
68 +(((
69 +
66 66  )))
67 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
68 -(% style="text-align:center" %)
69 -[[image:01.png||queryString="width=50&height=49" height="49" width="50"]]
70 -)))|(% style="border-color:white; width:1410px" %)(((
71 -===== [[Typical Processes>>doc:Main.General_information.Typical_processes.WebHome]] =====
71 +)))|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
72 +(% class="box infomessage" %)
73 +(((
74 +=== [[Loymax Loyalty>>doc:.Loymax_Loyalty.WebHome]] ===
72 72  
73 -Key features of processing, personal account and mobile application
76 +Processing discounts and bonus points, managing offers and marketing campaigns
74 74  )))
75 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
76 -(% style="text-align:center" %)
77 -[[image:03.png||queryString="width=50&height=49" height="49" width="50"]]
78 -)))|(% style="border-color:white; width:1410px" %)(((
78 +)))|(% style="border-color:#ffffff; width:35%" %)(((
79 +(% class="box infomessage" %)
79 79  (((
80 -===== [[Customer life cycle>>doc:Main.General_information.Member_lifecycle.WebHome]] =====
81 +=== [[Loymax CRM + Contact center>>doc:.CRM.WebHome]] ===
82 +
83 +Unified customer base for segmentation and target audience formation
81 81  )))
85 +)))
86 +|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
87 +(% class="box infomessage" id="H-2" %)
88 +(((
89 +=== [[Loymax BI>>doc:.BI.WebHome]] ===
82 82  
91 +Business analysis of customer information, building analytical reports
92 +)))
93 +)))|(% style="border-color:#ffffff; width:35%" %)(((
94 +(% class="box infomessage" id="H-2" %)
83 83  (((
84 -Stages of connecting a customer to an automated loyalty program
96 +=== [[Loymax Smart Communications>>doc:.Smart_Communications.WebHome]] ===
97 +
98 +Smart customer communications
85 85  )))
86 86  )))
87 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
88 -(% style="text-align:center" %)
89 -[[image:04.png||queryString="width=50&height=49" height="49" width="50"]]
90 -)))|(% style="border-color:white; width:1410px" %)(((
101 +|(% colspan="3" rowspan="1" style="border-color:#ffffff; width:1024px" %)(((
102 +(% class="box infomessage" %)
91 91  (((
92 -===== [[System update history>>doc:Main.General_information.Update_history.WebHome]] =====
104 +=== Loymax ML ===
105 +
106 +Personalized promos for each Customer via optimum communication channel
93 93  )))
108 +)))
109 +)))
94 94  
111 +
112 +(% style="text-align:center; width: auto" %)
95 95  (((
96 -We move on, and the system is constantly evolving in accordance with modern trends
114 += Additional services: =
97 97  )))
116 +
117 +|(% style="border-color:white; text-align:center" %)(% class="box" %)
118 +(((
119 +===== [[Personal Account>>doc:.Additional_services.Personal_account.WebHome]] =====
120 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
121 +(((
122 +===== [[Mobile Application>>doc:.Additional_services.Mobile_application.WebHome]] =====
123 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
124 +(((
125 +===== [[Call Center>>doc:.Additional_services.Contact_center.WebHome]] =====
126 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
127 +(((
128 +===== [[Private Clubs>>doc:.Additional_services.Private_clubs.WebHome]] =====
129 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
130 +(((
131 +===== [[External Cards>>doc:.Additional_services.External_cards.WebHome]] =====
132 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
133 +(((
134 +===== [[E-wallets>>doc:.Additional_services.Wallet.WebHome]] =====
135 +)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
136 +(((
137 +===== [[Social Networks>>doc:.Additional_services.Social_networks1.WebHome]] =====
98 98  )))
99 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
100 -(% style="text-align:center" %)
101 -[[image:02.png||queryString="width=50&height=50" height="50" width="50"]]
102 -)))|(% style="border-color:white; width:1410px" %)(((
139 +
140 += Useful information: =
141 +
142 +|(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)(((
143 +===== [[Project Launch Scheme>>doc:.Start_scheme.WebHome]] =====
144 +
145 +Stages of launching an automated Loyalty Program based on Loymax processing
146 +)))
147 +|(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)(((
103 103  (((
104 104  ===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
105 105  )))
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108 108  Security is a fundamental direction in the implementation of our software product
109 109  )))
110 110  )))
156 +|(% style="border-color:white; text-align:center" %)[[image:attach:inf.png||height="90" width="90"]]|(% style="border-color:white" %)(((
157 +===== [[Training how to use Loymax system>>doc:.Education.WebHome]] =====
158 +
159 +Useful videos for staff training
160 +)))
161 +|(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)(((
162 +(((
163 +===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
164 +)))
165 +
166 +(((
167 +We do not stand still, the system is constantly evolving in accordance with modern trends
168 +)))
169 +)))
170 +|(% style="border-color:white; text-align:center" %)[[image:attach:08.png||height="90" width="90"]]|(% style="border-color:white" %)(((
171 +===== [[Loymax Dictionary>>doc:.Glossary.WebHome]] =====
172 +
173 +List of terms and definitions used in the system
174 +)))
175 +|(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)(((
176 +===== [[News>>doc:.News.WebHome]] =====
177 +
178 +Announcement of new articles and changes on the Loymax customer information portal
179 +)))
180 +|(% style="border-color:white; text-align:center" %)[[image:attach:YouTube_.png||height="90" width="90"]]|(% style="border-color:white" %)(((
181 +===== [[Youtube канал Loymax>>https://www.youtube.com/channel/UCAk84APdjQy5gJW-y-FgkFw/featured]] =====
182 +
183 +Useful videos on modules, setting up offers and more
184 +)))
185 +|(% style="border-color:white; text-align:center" %)[[image:attach:13.png||height="90" width="90"]]|(% style="border-color:white" %)(((
186 +===== [[Service level agreement and technical support policies>>doc:.Service_and_Technical_Support_Agreement.WebHome]] =====
187 +)))
188 +|(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)(((
189 +===== [[CJM. How to improve customer experience?>>doc:.CRM.Member_lifecycle.CJM.WebHome]] =====
190 +
191 +Visualizing customer interaction with Loyalty program: from interest to registration and loyalty cultivation
192 +)))
193 +
194 +(% class="box" %)
195 +(((
196 +**Read also:**
197 +
198 +* [[Ready-to-use integrations>>doc:.Used_integrations.WebHome]]
199 +* [[Technologies used>>doc:.Used_technologies.WebHome]]
200 +)))
201 +
202 +(% style="text-align:center" %)
203 +(((
204 += Do you have any questions yet? =
205 +
206 +====== Go to our website [[www.loymax.ru>>https://loymax.ru/]] or contact [[technical support>>mailto:support@loymax.ru]] ======
207 +)))
Created 30/09/2019 05:32
Last edited 27/09/2023 01:11

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