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Author

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1		-XWiki.aboyakhchyan
	1	+XWiki.vretyeva

Content

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1		-|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
	1	+|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The Loymax system history began in 2011 with the idea of implementing a comprehensive coalition loyalty program (LP), uniting major retail chains from various business sectors.|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
2	2	|(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)(((
3		-The major objective of the development team was **creation a universal platform for the LP implementation in any business field**, whether it is a network of cafes, gas stations, pharmacies, DIY, FMCG or any other, taking into account the specifics of each of these areas.
	3	+The major objective of the development team was **to create a universal platform for implementing the LP in any business sector**, whether it is a network of coffee shops, gas stations, pharmacies, DIY, FMCG or any other, considering the unique aspects of each.
4	4
5		-Start of the first LP based on the Loymax platform took place in October 2012. The pilot project was a coalition LP with the participation of representatives of 12 different retail chains from various business fields, market leaders in Tomsk. By the end of 2013, more than 70% of Tomsk citizens became participants in this program.
	5	+The first LP based on the Loymax platform was launched in October 2012. Representatives of 12 market-leading retail chains from various business sectors in Tomsk participated in a coalition LP for the pilot project. More than 70% of Tomsk residents became participants of this program by the end of 2013.
6	6
7		-At the present time, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the market segment related to consumer products, while others share the market for banking services, sporting goods, the fashion industry, pharmacies and services in the food industry. More than 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software, as well as with all popular social networks and instant messengers, is implemented.
	7	+Currently, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the consumer goods segment of the market, while others are involved in banking services, sports goods, fashion, pharmacy, and food industry services. Over 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software and with all popular social networks and instant messengers is implemented.
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9	9
10	10	[[image:attach:timeline1.png||alt="timeline.png" data-xwiki-image-style-alignment="center" height="528" width="1300"]]
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32	32	== [[Installation and configuring>>doc:Main.Installation_and_configuration.WebHome]] ==
33	33	)))
34	34
35		-* How to install and configure the system?
36		-* How to create and configure a personal account?
37		-* How to build a mobile application?
	35	+* How to install and configure the System?
	36	+* How to create and configure a Personal Account?
	37	+* How to build a Mobile App?
38	38	* How to configure interaction with social networks?
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40	40	(% style="text-align:center" %)
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43	43	)))
44	44
45	45	* What is MMP and how to work with it?
46		-* For what purpose a personal account and a mobile application are need?
	46	+* Why do I need a Personal Account and Mobile App?
47	47	* How to communicate with customers and how does the Support Service work?
48	48	* How to use social networks, chatbot, electronic and gift cards?
49	49	)))
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78	78	)))|(% style="border-color:#ffffff; width:35%" %)(((
79	79	(% class="box infomessage" %)
80	80	(((
81		-=== [[Loymax CRM + Contact center>>doc:.CRM.WebHome]] ===
	81	+=== [[Loymax CRM + Call Center>>doc:.CRM.WebHome]] ===
82	82
83		-Unified customer base for segmentation and target audience formation
	83	+Unified customer base for segmentation, hotline service for LP Members, Personal Account, Mobile App
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85	85	)))
86	86	|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
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103	103	(((
104	104	=== Loymax ML ===
105	105
106		-Personalized promos for each Customer via optimum communication channel
	106	+Personalized promos for each customer via optimum communication channel
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108	108	)))
109	109	)))
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119	119	===== [[Personal Account>>doc:.Additional_services.Personal_account.WebHome]] =====
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121	121	(((
122		-===== [[Mobile Application>>doc:.Additional_services.Mobile_application.WebHome]] =====
	122	+===== [[Mobile App>>doc:.Additional_services.Mobile_application.WebHome]] =====
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124	124	(((
125	125	===== [[Call Center>>doc:.Additional_services.Contact_center.WebHome]] =====
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164	164	)))
165	165
166	166	(((
167		-We do not stand still, the system is constantly evolving in accordance with modern trends
	167	+We do not stand still, the System is constantly evolving according to the latest trends
168	168	)))
169	169	)))
170	170	|(% style="border-color:white; text-align:center" %)[[image:attach:08.png||height="90" width="90"]]|(% style="border-color:white" %)(((
171	171	===== [[Loymax Dictionary>>doc:.Glossary.WebHome]] =====
172	172
173		-List of terms and definitions used in the system
	173	+List of terms and definitions used in the System
174	174	)))
175	175	|(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)(((
176	176	===== [[News>>doc:.News.WebHome]] =====
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178	178	Announcement of new articles and changes on the Loymax customer information portal
179	179	)))
180	180	|(% style="border-color:white; text-align:center" %)[[image:attach:YouTube_.png||height="90" width="90"]]|(% style="border-color:white" %)(((
181		-===== [[Youtube канал Loymax>>https://www.youtube.com/channel/UCAk84APdjQy5gJW-y-FgkFw/featured]] =====
	181	+===== [[Loymax youtube channel>>https://www.youtube.com/channel/UCAk84APdjQy5gJW-y-FgkFw/featured]] =====
182	182
183	183	Useful videos on modules, setting up offers and more
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188	188	|(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)(((
189	189	===== [[CJM. How to improve customer experience?>>doc:.CRM.Member_lifecycle.CJM.WebHome]] =====
190	190
191		-Visualizing customer interaction with Loyalty program: from interest to registration and loyalty cultivation
	191	+Visualizing customer interaction with Loyalty Program: from interest to registration and loyalty cultivation
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202	202	(% style="text-align:center" %)
203	203	(((
204		-= Do you have any questions yet? =
	204	+= Any questions left? =
205	205
206	206	====== Go to our website [[www.loymax.ru>>https://loymax.ru/]] or contact [[technical support>>mailto:support@loymax.ru]] ======
207	207	)))