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Loymax, 2025
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From version < 6.1 >
edited by Не удалять пока TASK 222130
on 26/11/2020 12:49
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edited by Арман Бояхчян
on 25/07/2023 11:18
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Title
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1 -1. General Information
1 +1. General information
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1 -XWiki.ivahitova
1 +XWiki.aboyakhchyan
Content
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1 -|(% style="border-color:white" %)[[image:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png|(% class="lead" style="border-color:white; text-align:center" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap" %)[[image:Sectors (En).png]]
2 -|(% colspan="2" rowspan="1" style="border-color:white" %)(((
1 +|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The history of the Loymax system began in 2011 with the idea of implementing a full coalition loyalty program (LP), uniting large retail chains from various business fields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
2 +|(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)(((
3 3  The major objective of the development team was **creation a universal platform for the LP implementation in any business field**, whether it is a network of cafes, gas stations, pharmacies, DIY, FMCG or any other, taking into account the specifics of each of these areas.
4 4  
5 5  Start of the first LP based on the Loymax platform took place in October 2012. The pilot project was a coalition LP with the participation of representatives of 12 different retail chains from various business fields, market leaders in Tomsk. By the end of 2013, more than 70% of Tomsk citizens became participants in this program.
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7 7  At the present time, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the market segment related to consumer products, while others share the market for banking services, sporting goods, the fashion industry, pharmacies and services in the food industry. More than 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software, as well as with all popular social networks and instant messengers, is implemented.
8 8  )))
9 9  
10 +[[image:attach:timeline1.png||alt="timeline.png" data-xwiki-image-style-alignment="center" height="528" width="1300"]]
11 +
10 10  (% style="text-align:center" %)
11 11  (((
12 12  = Would you like to automate your loyalty program? =
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42 42  
43 43  * What is MMP and how to work with it?
44 44  * For what purpose a personal account and a mobile application are need?
45 -* How to communicate with customers and how does feedback work?
47 +* How to communicate with customers and how does the Support Service work?
46 46  * How to use social networks, chatbot, electronic and gift cards?
47 47  )))
48 48  
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51 51  = =
52 52  )))
53 53  
54 -
55 -(% style="text-align:center; width: auto" %)
56 +(% style="text-align:center; width:auto" %)
56 56  (((
57 57  = Loymax system modules =
59 +
60 +(% style="width:1617px" %)
61 +|(% rowspan="3" style="border-color:#ffffff; width:30%" %)(((
62 +(((
63 +[[image:attach:circle1.png||alt="1631868992319-755.png" data-xwiki-image-style-alignment="start"]]
64 +
65 +
58 58  )))
59 59  
60 -|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %)
61 61  (((
69 +
70 +)))
71 +)))|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
72 +(% class="box infomessage" %)
73 +(((
62 62  === [[Loymax Loyalty>>doc:.Loymax_Loyalty.WebHome]] ===
63 63  
64 -(% class="wikigeneratedid" id="H" %)
65 65  Processing discounts and bonus points, managing offers and marketing campaigns
66 -)))|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %)
77 +)))
78 +)))|(% style="border-color:#ffffff; width:35%" %)(((
79 +(% class="box infomessage" %)
67 67  (((
68 -=== [[Loymax CRM>>doc:.CRM.WebHome]] ===
81 +=== [[Loymax CRM + Contact center>>doc:.CRM.WebHome]] ===
69 69  
70 -(% class="wikigeneratedid" id="H-1" %)
71 71  Unified customer base for segmentation and target audience formation
72 -)))|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %)
84 +)))
85 +)))
86 +|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
87 +(% class="box infomessage" id="H-2" %)
73 73  (((
74 74  === [[Loymax BI>>doc:.BI.WebHome]] ===
75 75  
76 -(% class="wikigeneratedid" id="H-2" %)
77 77  Business analysis of customer information, building analytical reports
78 -)))|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %)
92 +)))
93 +)))|(% style="border-color:#ffffff; width:35%" %)(((
94 +(% class="box infomessage" id="H-2" %)
79 79  (((
80 80  === [[Loymax Smart Communications>>doc:.Smart_Communications.WebHome]] ===
81 81  
82 82  Smart customer communications
83 83  )))
84 -|(% colspan="8" style="border-color:white; text-align:center" %)(((
85 -===== Additional services: =====
86 86  )))
101 +|(% colspan="3" rowspan="1" style="border-color:#ffffff; width:1024px" %)(((
102 +(% class="box infomessage" %)
103 +(((
104 +=== Loymax ML ===
105 +
106 +Personalized promos for each Customer via optimum communication channel
107 +)))
108 +)))
109 +)))
110 +
111 +
112 +(% style="text-align:center; width: auto" %)
113 +(((
114 += Additional services: =
115 +)))
116 +
87 87  |(% style="border-color:white; text-align:center" %)(% class="box" %)
88 88  (((
89 89  ===== [[Personal Account>>doc:.Additional_services.Personal_account.WebHome]] =====
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101 101  ===== [[External Cards>>doc:.Additional_services.External_cards.WebHome]] =====
102 102  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
103 103  (((
104 -===== [[E-wallet>>doc:.Additional_services.Wallet.WebHome]] =====
134 +===== [[E-wallets>>doc:.Additional_services.Wallet.WebHome]] =====
105 105  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
106 106  (((
107 107  ===== [[Social Networks>>doc:.Additional_services.Social_networks1.WebHome]] =====
108 -)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
109 -(((
110 -===== [[Chatbot>>doc:.Additional_services.Chatbot1.WebHome]] =====
111 111  )))
112 112  
113 113  = Useful information: =
114 114  
115 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
116 -(% style="text-align:center" %)
117 -[[image:01.png||queryString="width=50&height=49" height="49" width="50"]]
118 -)))|(% style="border-color:white; width:1410px" %)(((
142 +|(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)(((
119 119  ===== [[Project Launch Scheme>>doc:.Start_scheme.WebHome]] =====
120 120  
121 121  Stages of launching an automated Loyalty Program based on Loymax processing
122 122  )))
123 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
124 -(% style="text-align:center" %)
125 -[[image:04.png||queryString="width=50&height=49" height="49" width="50"]]
126 -)))|(% style="border-color:white; width:1410px" %)(((
147 +|(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)(((
127 127  (((
128 -===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
149 +===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
129 129  )))
130 130  
131 131  (((
132 -We do not stand still, the system is constantly evolving in accordance with modern trends
153 +Security is a fundamental direction in the implementation of our software product
133 133  )))
134 134  )))
135 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
136 -(% style="text-align:center" %)
137 -[[image:02.png||queryString="width=50&height=50" height="50" width="50"]]
138 -)))|(% style="border-color:white; width:1410px" %)(((
156 +|(% style="border-color:white; text-align:center" %)[[image:attach:inf.png||height="90" width="90"]]|(% style="border-color:white" %)(((
157 +===== [[Training how to use Loymax system>>doc:.Education.WebHome]] =====
158 +
159 +Useful videos for staff training
160 +)))
161 +|(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)(((
139 139  (((
140 -===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
163 +===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
141 141  )))
142 142  
143 143  (((
144 -Security is a fundamental direction in the implementation of our software product.
167 +We do not stand still, the system is constantly evolving in accordance with modern trends
145 145  )))
146 146  )))
147 -|(% style="border-color:white; vertical-align:middle; width:82px" %)(((
148 -(% style="text-align:center" %)
149 -[[image:08.png||queryString="width=50&height=49" height="49" width="50"]]
150 -)))|(% style="border-color:white; width:1410px" %)(((
170 +|(% style="border-color:white; text-align:center" %)[[image:attach:08.png||height="90" width="90"]]|(% style="border-color:white" %)(((
151 151  ===== [[Loymax Dictionary>>doc:.Glossary.WebHome]] =====
152 152  
153 153  List of terms and definitions used in the system
154 154  )))
175 +|(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)(((
176 +===== [[News>>doc:.News.WebHome]] =====
155 155  
178 +Announcement of new articles and changes on the Loymax customer information portal
179 +)))
180 +|(% style="border-color:white; text-align:center" %)[[image:attach:YouTube_.png||height="90" width="90"]]|(% style="border-color:white" %)(((
181 +===== [[Youtube канал Loymax>>https://www.youtube.com/channel/UCAk84APdjQy5gJW-y-FgkFw/featured]] =====
182 +
183 +Useful videos on modules, setting up offers and more
184 +)))
185 +|(% style="border-color:white; text-align:center" %)[[image:attach:13.png||height="90" width="90"]]|(% style="border-color:white" %)(((
186 +===== [[Service level agreement and technical support policies>>doc:.Service_and_Technical_Support_Agreement.WebHome]] =====
187 +)))
188 +|(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)(((
189 +===== [[CJM. How to improve customer experience?>>doc:.CRM.Member_lifecycle.CJM.WebHome]] =====
190 +
191 +Visualizing customer interaction with Loyalty program: from interest to registration and loyalty cultivation
192 +)))
193 +
194 +(% class="box" %)
195 +(((
196 +**Read also:**
197 +
198 +* [[Ready-to-use integrations>>doc:.Used_integrations.WebHome]]
199 +* [[Technologies used>>doc:.Used_technologies.WebHome]]
200 +)))
201 +
156 156  (% style="text-align:center" %)
157 157  (((
158 158  = Do you have any questions yet? =
Created 30/09/2019 05:32
Last edited 27/09/2023 01:11

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