Changes for page 1. Общая информация
<
edited by Не удалять пока TASK 222130
on 26/11/2020 12:49
on 26/11/2020 12:49
edited by Вера Ретьева
on 27/09/2023 01:11
on 27/09/2023 01:11
Change comment:
There is no comment for this version
Summary
-
Page properties (3 modified, 0 added, 0 removed)
Details
- Page properties
-
- Title
-
... ... @@ -1,1 +1,1 @@ 1 -1. General Information1 +1. General information - Author
-
... ... @@ -1,1 +1,1 @@ 1 -XWiki. ivahitova1 +XWiki.vretyeva - Content
-
... ... @@ -1,12 +1,14 @@ 1 -|(% style="border-color:white; width:311px" %)[[image:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04. png||queryString="width=250&height=89" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)Thehistory of theLoymax system began in 2011 with the idea of implementing afullcoalition loyalty program (LP), unitinglargeretail chains from various businessfields|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:Sectors (En).png]]1 +|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The Loymax system history began in 2011 with the idea of implementing a comprehensive coalition loyalty program (LP), uniting major retail chains from various business sectors.|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]] 2 2 |(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)((( 3 -The major objective of the development team was **creat iona universal platform forthe LPimplementation in any businessfield**, whether it is a network of cafes, gas stations, pharmacies, DIY, FMCG or any other,takingintoaccount the specificsof these areas.3 +The major objective of the development team was **to create a universal platform for implementing the LP in any business sector**, whether it is a network of coffee shops, gas stations, pharmacies, DIY, FMCG or any other, considering the unique aspects of each. 4 4 5 - Start of the first LP based on the Loymax platformtookplaceTheilot project wasa coalition LP with theparticipationof representatives of 12different retail chains from various businessfields, marketleaders in Tomsk.Bytheendof2013,more than 70% of Tomskcitizensinthis program.5 +The first LP based on the Loymax platform was launched in October 2012. Representatives of 12 market-leading retail chains from various business sectors in Tomsk participated in a coalition LP for the pilot project. More than 70% of Tomsk residents became participants of this program by the end of 2013. 6 6 7 - At the presenttime, the company has more thanarketsegmentrelatedto consumerproducts, while otherssharethemarket forbanking services, sportinggoods,thefashionindustry, pharmaciesandservices in thefood industry.Morethan400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software,aswell as with all popular social networks and instant messengers,is implemented.7 +Currently, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the consumer goods segment of the market, while others are involved in banking services, sports goods, fashion, pharmacy, and food industry services. Over 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software and with all popular social networks and instant messengers is implemented. 8 8 ))) 9 9 10 +[[image:attach:timeline1.png||alt="timeline.png" data-xwiki-image-style-alignment="center" height="528" width="1300"]] 11 + 10 10 (% style="text-align:center" %) 11 11 ((( 12 12 = Would you like to automate your loyalty program? = ... ... @@ -30,9 +30,9 @@ 30 30 == [[Installation and configuring>>doc:Main.Installation_and_configuration.WebHome]] == 31 31 ))) 32 32 33 -* How to install and configure the system?34 -* How to create and configure a personalaccount?35 -* How to build a mobileapplication?35 +* How to install and configure the System? 36 +* How to create and configure a Personal Account? 37 +* How to build a Mobile App? 36 36 * How to configure interaction with social networks? 37 37 )))|(% style="border-color:white" %) |(% class="box" style="border-color:white" %)((( 38 38 (% style="text-align:center" %) ... ... @@ -41,55 +41,83 @@ 41 41 ))) 42 42 43 43 * What is MMP and how to work with it? 44 -* For whatpurpose apersonalaccount anda mobileapplication are need?45 -* How to communicate with customers and how does feedbackwork?46 +* Why do I need a Personal Account and Mobile App? 47 +* How to communicate with customers and how does the Support Service work? 46 46 * How to use social networks, chatbot, electronic and gift cards? 47 47 ))) 48 48 49 49 (% style="text-align:center" %) 50 50 ((( 51 -= 53 += = 52 52 ))) 53 53 54 - 55 -(% style="text-align:center; width: auto" %) 56 +(% style="text-align:center; width:auto" %) 56 56 ((( 57 57 = Loymax system modules = 59 + 60 +(% style="width:1617px" %) 61 +|(% rowspan="3" style="border-color:#ffffff; width:30%" %)((( 62 +((( 63 +[[image:attach:circle1.png||alt="1631868992319-755.png" data-xwiki-image-style-alignment="start"]] 64 + 65 + 58 58 ))) 59 59 60 -|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %) 61 61 ((( 69 + 70 +))) 71 +)))|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)((( 72 +(% class="box infomessage" %) 73 +((( 62 62 === [[Loymax Loyalty>>doc:.Loymax_Loyalty.WebHome]] === 63 63 64 -(% class="wikigeneratedid" id="H" %) 65 65 Processing discounts and bonus points, managing offers and marketing campaigns 66 -)))|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %) 77 +))) 78 +)))|(% style="border-color:#ffffff; width:35%" %)((( 79 +(% class="box infomessage" %) 67 67 ((( 68 -=== [[Loymax CRM>>doc:.CRM.WebHome]] === 81 +=== [[Loymax CRM + Call Center>>doc:.CRM.WebHome]] === 69 69 70 -(% class="wikigeneratedid" id="H-1" %) 71 -Unified customer base for segmentation and target audience formation 72 -)))|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %) 83 +Unified customer base for segmentation, hotline service for LP Members, Personal Account, Mobile App 84 +))) 85 +))) 86 +|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)((( 87 +(% class="box infomessage" id="H-2" %) 73 73 ((( 74 74 === [[Loymax BI>>doc:.BI.WebHome]] === 75 75 76 -(% class="wikigeneratedid" id="H-2" %) 77 77 Business analysis of customer information, building analytical reports 78 -)))|(% colspan="2" rowspan="1" style="border-color:white; text-align:center; width:25%" %)(% class="box infomessage" %) 92 +))) 93 +)))|(% style="border-color:#ffffff; width:35%" %)((( 94 +(% class="box infomessage" id="H-2" %) 79 79 ((( 80 80 === [[Loymax Smart Communications>>doc:.Smart_Communications.WebHome]] === 81 81 82 82 Smart customer communications 83 83 ))) 84 -|(% colspan="8" style="border-color:white; text-align:center" %)((( 85 -===== Additional services: ===== 86 86 ))) 101 +|(% colspan="3" rowspan="1" style="border-color:#ffffff; width:1024px" %)((( 102 +(% class="box infomessage" %) 103 +((( 104 +=== Loymax ML === 105 + 106 +Personalized promos for each customer via optimum communication channel 107 +))) 108 +))) 109 +))) 110 + 111 + 112 +(% style="text-align:center; width: auto" %) 113 +((( 114 += Additional services: = 115 +))) 116 + 87 87 |(% style="border-color:white; text-align:center" %)(% class="box" %) 88 88 ((( 89 89 ===== [[Personal Account>>doc:.Additional_services.Personal_account.WebHome]] ===== 90 90 )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %) 91 91 ((( 92 -===== [[Mobile App lication>>doc:.Additional_services.Mobile_application.WebHome]] =====122 +===== [[Mobile App>>doc:.Additional_services.Mobile_application.WebHome]] ===== 93 93 )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %) 94 94 ((( 95 95 ===== [[Call Center>>doc:.Additional_services.Contact_center.WebHome]] ===== ... ... @@ -101,61 +101,82 @@ 101 101 ===== [[External Cards>>doc:.Additional_services.External_cards.WebHome]] ===== 102 102 )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %) 103 103 ((( 104 -===== [[E-wallet>>doc:.Additional_services.Wallet.WebHome]] ===== 134 +===== [[E-wallets>>doc:.Additional_services.Wallet.WebHome]] ===== 105 105 )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %) 106 106 ((( 107 107 ===== [[Social Networks>>doc:.Additional_services.Social_networks1.WebHome]] ===== 108 -)))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %) 109 -((( 110 -===== [[Chatbot>>doc:.Additional_services.Chatbot1.WebHome]] ===== 111 111 ))) 112 112 113 113 = Useful information: = 114 114 115 -|(% style="border-color:white; vertical-align:middle; width:82px" %)((( 116 -(% style="text-align:center" %) 117 -[[image:01.png||queryString="width=50&height=49" height="49" width="50"]] 118 -)))|(% style="border-color:white; width:1410px" %)((( 142 +|(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)((( 119 119 ===== [[Project Launch Scheme>>doc:.Start_scheme.WebHome]] ===== 120 120 121 121 Stages of launching an automated Loyalty Program based on Loymax processing 122 122 ))) 123 -|(% style="border-color:white; vertical-align:middle; width:82px" %)((( 124 -(% style="text-align:center" %) 125 -[[image:04.png||queryString="width=50&height=49" height="49" width="50"]] 126 -)))|(% style="border-color:white; width:1410px" %)((( 147 +|(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)((( 127 127 ((( 128 -===== [[ SystemUpdate History>>doc:Main.General_information.Update_history.WebHome]] =====149 +===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] ===== 129 129 ))) 130 130 131 131 ((( 132 - Wedo not stand still,the systemisconstantlyevolvinginaccordancewithmoderntrends153 +Security is a fundamental direction in the implementation of our software product 133 133 ))) 134 134 ))) 135 -|(% style="border-color:white; vertical-align:middle; width:82px" %)((( 136 -(% style="text-align:center" %) 137 -[[image:02.png||queryString="width=50&height=50" height="50" width="50"]] 138 -)))|(% style="border-color:white; width:1410px" %)((( 156 +|(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)((( 139 139 ((( 140 -===== [[ Information Security>>doc:Main.General_information.Information_security.WebHome]] =====158 +===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] ===== 141 141 ))) 142 142 143 143 ((( 144 - Securityisfundamentaldirectionintheimplementation of oursoftwareproduct.162 +We do not stand still, the System is constantly evolving according to the latest trends 145 145 ))) 146 146 ))) 147 -|(% style="border-color:white; vertical-align:middle; width:82px" %)((( 148 -(% style="text-align:center" %) 149 -[[image:08.png||queryString="width=50&height=49" height="49" width="50"]] 150 -)))|(% style="border-color:white; width:1410px" %)((( 165 +|(% style="border-color:white; text-align:center" %)[[image:attach:08.png||height="90" width="90"]]|(% style="border-color:white" %)((( 151 151 ===== [[Loymax Dictionary>>doc:.Glossary.WebHome]] ===== 152 152 153 -List of terms and definitions used in the system168 +List of terms and definitions used in the System 154 154 ))) 170 +|(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)((( 171 +===== [[News>>doc:.News.WebHome]] ===== 155 155 173 +Announcement of new articles and changes on the Loymax customer information portal 174 +))) 175 +|(% style="border-color:white; text-align:center" %)[[image:attach:13.png||height="90" width="90"]]|(% style="border-color:white" %)((( 176 +===== [[Service level agreement and technical support policies>>doc:.Service_and_Technical_Support_Agreement.WebHome]] ===== 177 +))) 178 +|(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)((( 179 +===== [[CJM. How to improve customer experience?>>doc:.CRM.Member_lifecycle.CJM.WebHome]] ===== 180 + 181 +Visualizing customer interaction with Loyalty Program: from interest to registration and loyalty cultivation 182 +))) 183 + 184 +(% class="box" %) 185 +((( 186 +**Read also:** 187 + 188 +* [[Ready-to-use integrations>>doc:.Used_integrations.WebHome]] 189 +* [[Technologies used>>doc:.Used_technologies.WebHome]] 190 +))) 191 + 156 156 (% style="text-align:center" %) 157 157 ((( 158 -= Do you have any questionsyet? =194 += Any questions left? = 159 159 160 -====== Go to our website [[www.loymax. ru>>https://loymax.ru/]] or contact [[technical support>>mailto:support@loymax.ru]] ======196 +====== Go to our website [[www.loymax.io>>https://loymax.io/]] or contact [[technical support>>mailto:support@loymax.ru]] ====== 161 161 ))) 198 + 199 +(% class="emoji-editor-bar" ng-version="13.3.12" %) 200 +((( 201 + 202 +))) 203 + 204 +(% class="open-panel-button" %) 205 +((( 206 + 207 +))) 208 + 209 +(% class="root-extension__layer-composer" %) 210 +((( 211 + 212 +)))