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6	6	{{toc depth="2" start="2"/}}
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8		-The poll consists of one or more questions for which a certain number of answers are available. Information on the participation of the LP Members in the poll with the selected answers is saved in their [[Customer Profiles>>doc:Main.Using.Smart_Communications.Customers.All_clients.WebHome||anchor="Profile"]]. This information can then be used in the [[Segment Builder>>doc:Main.Using.Smart_Communications.Customers.User_segments.Segment_builder.WebHome]].
	8	+The poll consists of one or more questions for which a certain number of answers are available. Information on the participation of the LP Members in the poll with the selected answers is saved in their [[Client Profiles>>doc:Main.Using.Smart_Communications.Customers.All_clients.WebHome||anchor="Profile"]]. This information can then be used in the [[Segment Builder>>doc:Main.Using.Smart_Communications.Customers.User_segments.Segment_builder.WebHome]].
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10		-The LP Member receives a link by clicking on which he can complete the survey via [[email>>doc:Main.Using.Smart_Communications.Mass_mailings.Emails.WebHome]], [[SMS>>doc:Main.Using.Smart_Communications.Mass_mailings.SMS_mailings.WebHome]] or [[Push >>doc:Main.Using.Smart_Communications.Mass_mailings.Push_mailings.WebHome]]mailings. Each LP Member can take the same survey only once. Should the Customer attempt to take the same survey again, they will receive a message informing them that this is not possible.
	10	+The LP Member receives a link by clicking on which he can complete the survey via [[email>>doc:Main.Using.Smart_Communications.Mass_mailings.Emails.WebHome]], [[SMS>>doc:Main.Using.Smart_Communications.Mass_mailings.SMS_mailings.WebHome]] or [[Push >>doc:Main.Using.Smart_Communications.Mass_mailings.Push_mailings.WebHome]]mailings. Each LP Member can take the same survey only once. Should the client attempt to take the same survey again, they will receive a message informing them that this is not possible.
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12	12	(% class="box infomessage" %)
13	13	(((
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29	29	* **Matrix. **The main question and a table consisting of sub-questions and answers.
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31	31	|(% style="border-color:white; width:603px" %)(((
32		-* **An open question.** The Customer independently formulates a detailed answer.
	32	+* **An open question.** The client independently formulates a detailed answer.
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34	34	|(% style="border-color:white; width:603px" %)(((
35	35	* **Text.** A block for additional information or expression of gratitude.
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48	48	)))|(% style="border-color:white; width:835px" %){{lightbox image="8.png"/}}
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51		-== Sending a survey to Customers ==
	51	+== Sending a survey to clients ==
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53	53	The survey can be delivered by any communication channel: email, SMS, push message. The delivery process takes two steps:
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67	67	##https:~/~/app.loymaxsc.net/vote/?the unique identifier of the survey for the client##
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70		-A unique link is generated for each Customer.
	70	+A unique link is generated for each client.
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72	72	In [[email mailing>>doc:Main.Using.Smart_Communications.Mass_mailings.Emails.WebHome]] you can make a link clickable and change the link text in two ways:
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132	132	Formats for uploading: CSV (UTF-8), CSV (Windows), .XLS, .XLSX, .ODS, HTML.
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134		-== Working with Polls in the Customer Profile ==
	134	+== Working with Polls in the Client Profile ==
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136		-The Polls tab in the [[Customer Profile>>doc:Main.Using.Smart_Communications.Customers.All_clients.WebHome||anchor="07"]] provides an overview of the surveys assigned to the Customer and their corresponding answers to the questions:
	136	+The Polls tab in the [[Client Profile>>doc:Main.Using.Smart_Communications.Customers.All_clients.WebHome||anchor="07"]] provides an overview of the surveys assigned to the client and their corresponding answers to the questions:
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138	138	|(% style="border-color:white" %){{lightbox image="Survey1.png" width="1000"/}}
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