Issues related to gift certificates:

• Is there a guarantee that the customer/cashier will not manually pick up the certificate number and redeem it?

  Issues of new certificates are created in the MMP interface. When generating, the following set of unique identifiers is created, according to which work with the certificate can take place on the cash register software side:

  • Unique number printed on a certificate,
  • Unique barcode printed on a certificate,
  • Information sewn into a magnetic stripe,
  • QR code printed on a certificate.

  Certificate identifiers are generated according to a predefined set of templates. Templates are created in accordance with certain security requirements. The method is similar to the mechanism for generating card numbers. The certificate number can be very long, including both a fixed set of characters and a significant random part, for the complexity of the selection.

• Is it possible to use electronic certificates in an offline store, and physical certificates in an online store?

  Gift certificates are integrated in full functionality via xml-protocol on cash register software and via methods Processing in Public API. Thus, any gift certificate can be sold both online and offline. 
  Online and offline sales have the same scenario. The number of the certificate for sale with the indication of the product code is transmitted to the processing.

  The same applies to the use of certificates to pay for purchases. By default, there are no prohibitions on debiting funds from an electronic or physical certificate in an online or offline store. Gift certificates can be divided into different types for convenience. Then you can use offers to configure the use of certain types of certificates in specific places. Otherwise, the payment for the certificate can be tracked only by its lifecycle in the analytics module.

• How can I return the goods paid for with a gift certificate?

  You can hold classic return of the product, after which the amount will be refunded to the certificate and it can be used to purchase another product again.

For more information about using gift certificates, see special article.