Using Mobile Application the Customer can register in the Loyalty Program.

To do this, the Customer goes through the required registration steps:

• acceptance of the terms of the Public Offer contract, consent with terms of the Loyalty Program;
• entering and confirming a phone number;
• entering the number of bonus card for activation;
• entering answers to required questions of the application form (questions are configured in the Application form designer section of the MMP).

The required step of linking a physical bonus card, as well as issuing a virtual card during the registration process, are configured using special configuration parameters.

The Customer can also register in the Loyalty Program in other ways.

To authorize in the Mobile Application, the Member enter login (phone number) and password from his/her account in the Loyalty Program. After authorization in LP the Member get full access to all sections of Mobile Application.

After authorization in the Mobile Application, the Member can edit the answers to the questions of the application form in the special section.

On the part of the system of the Application form designer the limit can be configured for editing separate answers (for example, editing the "Date of birth"  field not more often them once in a year).

The LP Member authorized in the Mobile Application can change the phone number and email address. To do this the Member enters a new phone number or email and verification code sent to the specified phone number or email.

If the password from the LP account is lost, the LP member can recover it using the Mobile Application. To do this indicate the phone number, enter the verification code received by SMS and set a new password.

In the Mobile Application, the authorized Member can enable or disable communication channels through which the Customer will get different messages from the Loyalty Program.

In the Mobile Application, the Member can view the bonus points balance on his account:

• the number of bonus points available for the deduction;
• the number of non-activated bonus points.

When connecting the multiple accounts functionality the access to the balance of each virtual currency will be available to the Member.

In the Mobile Application, the My card section displays a bonus card barcode which can be shown to the cashier when purchasing.

In the Purchase history section of the Mobile Application, the LP Member can view a list of operations using cards for all the time of participation in the Loyalty program. The list of operations displays information about the purchases made, as well as manual operations of accruals/deductions of bonus points.

The data is displayed as a list. The basic information about operation displays card number using which the operation was made, the number of deducted/accrued bonus points, data of purchase, its amount, as well as the name and address of the point of sale where the purchase was made. 

When clicking on an item in the list, detailed information about the purchase is revealed, namely the list of products in the receipt with an indication of their value.

Using the Mobile Application, the LP Member can independently block his/her card, for example, If it is lost. After blocking, any operations with the card are impossible. For example, when buying using a blocked card the preferences will not be provided, also with the blocked card, it is impossible to conduct manual operations for accrual/deduction of bonus points.

The blocked card can be unblocked by the LP Member in the same way. To confirm the operation of blocking/unblocking the card, the Member enters the password of his/her account in the Loyalty Program.

The contact information is available in the Mobile Application for support service: phone number and email address of technical support service.

To send an email message to the support service, it is possible to display the form with the Send button and text field for entering the message. A letter template is created automatically, where the customer enters a message and sends a letter to the specified address through the mail client installed on the device.

In the settings of Mobile Application, the Customer can link popular social networks to his/her account in the Loyalty Program (VKontakte, Odnoklassniki etc.). To link social networks to the profile, the Member marks by flags those social networks that want to link. The Member can use linked social networks for further authorization in the Mobile Application.

If necessary, the Member can unlink social network from the account by disabling the corresponding flag.

If the Member links profiles of social networks to his/her account in the Loyalty Program, then the Member can log in to the Mobile Application using one of the linked social networks.

In the Mobile Application, the Member can merge his/her account with the account of another Member. After merging accounts cards will have a common purchase history and common balance, Members will accumulate/spend bonus points from one account.

To merge accounts, the Member enters the card number of another Member and password from his/her account in the Loyalty Program. Next, the verification code is to be entered that was sent to the phone number of another Member, whose card number was entered to merge accounts. In such a case, the linked card must not be linked to another group of cards.

A separate section of the Mobile application displays offers generated for a specific target audience. The LP Member who falls under the terms of personal offers can get view current and future personal offers, the dates of their holding, the location of the corresponding points of sale, as well as the list of products and the amount of preferences.

The mobile application has the ability to add bonus cards to Apple Wallet and Google Pay. LP Member presses a special button, after which his bonus card with all the data is loaded to a digital wallet.

Using the Mobile Application the LP Member can view the list of push notifications sent to the Member withing the Loyalty Program.

Push notifications can be used to send Members both information about offers and system information.